Warranties on large items like that are always a challenge here in the wilderness.. Had a tranny go out on our Jeep Patriot a few years ago, nursed it onto the ferry and had to leave it at the Juneau dealership for 3 months! Finally had to call Jeep to complain that because we were out of town the dealership wasn't doing anything. After that things went into motion really fast, and they had a new transmission put onto Alaska Airlines and flown in! That must of cost them!I bought a Samsung side by side , Ice, water on the door in '07 when we moved in. It's worked flawlessly since (which i guess I take for granted .
I have no idea how (wherher) they change year to year.
Based solely on ownership I'd buy another but if I were in the market I'd look at consumers report .(what do they say in investing commercials?
Past performance is no guarantee of future performance , or something to that effect.
Alobar,
I'm sorry you had that experience.
I was hoping you'd go on to say they parachuted in a tech to fix yours . It would've made a great story!
Oh PS,
Had that been the case, I would've bought nothing but Samsung from here on
Also our new GE dishwasher had a problem and had to call GE support.. Same deal as the fridge where they said they were sending someone right over. 2 days later I got a call asking exactly where the hell am living where there are no servicemen! Anyway, same deal, they cut me a check for the price we paid plus sales tax. This time I knew exactly what the problem was so after I got the money ($1000) I ordered a $60 part from GE's web site (it was a leaking solenoid valve) and after about 10 minutes to install it it still works flawlessly, so the money wasted on the Samsung fridge, I made up and then some with GE.
BTW, GE customer service is some of the best I have ever been involved with. They took a personal interest in my situation, and called back a few times making sure I got the check (mail is slow, and weather dependent here).. Now every appliance in our house except for our propane oven is GE.