I arrived this afternoon with a record delivery at my door. Now that is usually normal but in the last few weeks I have not ordered any records, so I was a bit mystified as to who purchased this for me. I thought it might be a family member gifting me something but upon opening the package it was from Quality Pressings. Seems they must have read a post and noticed where I had mentioned receiving a record from them that the center hole was offset, and took it upon themselves to find out who I was and sent me a replacement record. I must say that is going out of the way for customer service. I didn't bother to ask them for a replacement as I feared the replacement would probably be off center as well.
So I just want to thank the individual at Quality Pressing who went beyond the norm of what one expects within a company' customer service for providing me with a wonderful copy of the superb repressing of the Living Stereo LSC-2449 this copy is very good.
Evan AKA (Goodfellas) popped in here a few days ago and I'm sure he got caught up reading the thread. Maybe he decided to take a look and find a good record for you and looked up your name from past orders. That's awesome Ken and grate customer service. I like having his support, and membership here and giving us insight to the company.
I didn't bother to ask them for a replacement as I feared the replacement would probably be off center as well.
You also have to understand that they are not pressing huge number at one time. AP records state, limited to less than a 1000 copies per stamper and that the title will be limited also. So I can see them doing a run or two and stopping till they get close to selling out, this also finds errors and not all copies of a title will have an issue that maybe the first run did. For one thing it's harder and takes up more space and money pressing the whole run of one title and I can't see them doing that till they need them.
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