Recent content by jmslaw

Thanks, Bob. Look at the failure of the tube. I’m shocked that I noticed, but the amp didn’t. Replaced with a fresh tube, and all seems fine.

I was playing my system in the dark, and noticed one of my front KT-88s was not lit up; in fact, it had ZERO glow, while all the other tubes were glowing brightly. I immediately shut the amps, off, despite the fact that the system was playing fine, though I felt the right output was slightly...

I don't recall ever saying that this forum was my sole recourse for addressing my complaints. The reactions from some of the trolls here, suggesting I am somehow unreasonable for expecting a high level of customer service on audio purchases exceeding the cost of luxury automobiles are...

Yes, you are right. I am just needy. Idiot!

Thanks for your helpful and productive response.

Let me be more specific: A couple of years ago, when I received my MT-10 turntable, the tonearm alignment dot specified in the manual was missing from my tonearm. When I contacted technical support about this issue, they could not understand why it was so, and made it seem like an insignificant...

No, I think I have the right to voice my displeasure about poor customer support in a brand forum, particularly since McIntosh employees often monitor and participate in this forum. If the purpose of this forum is just to unabashedly gush over every piece of gear with blue meters, and show all...

No, I think this forum is the appropriate place for this complaint.

Rant here: I am a longtime customer, having ordered over $100,000 in brand new gear over the past decade. Every time I call them, it seems they are bothered by having to direct my call, answer my questions, or even take an order! This is unacceptable! McIntosh personnel need a primer on treating...

I spoke w. McIntosh. A replacement MCC10 is $900. That is very reasonable, given the Clearaudio counterpart is significantly more expensive. The MCC10 is an excellent performer, and a screaming bargain at that price.

Yes, fortunately the speakers are fine.

Have any MT-10 owners yet replaced the MCC10 cartridge? Last weekend, a child in my home got too close and curious about my needle, and my cartridge is now sans needle! Does McIntosh rebuild these cartridges, or must one order a brand new unit? Any idea of cost? I have several other cartridges...

Thank You!

Thank you!

I rarely get the meters much past a few watts. Occasionally, during big orchestral movements, I'll hit 30 watts or so, but these amps never even sweat. I keep the speaker settings at flat, employing a McIntosh MEN220 to deal with room issues. My last frontier will be experimenting with grounding...