I sold a tuner about a month and a half ago on eBay, I listed it as, “nice condition with the exception of the Stereo lamp is out” very clearly.
The buyer received and left positive feedback.. all good, right?
Today I get a “defective item refund request” saying the buyer wants $100 bucks because the stereo light is out? WTH.
The only option I have is
1. Accept return
2. Refund buyer
3. Give partial refund
4. Send buyer a message.
I chose 4. Obviously. I said basically, what the heck, I put it in the description that the stereo lamp is out, you had the piece for well over a month and left positive feedback?
I haven’t heard anything back. I’m just afraid eBay will just automatically side with this guy who is trying to basically rob me and take the money from my account? I cannot find a way to speak to anyone at eBay about this. I suppose I will wait to hear back from the buyer..
The buyer received and left positive feedback.. all good, right?
Today I get a “defective item refund request” saying the buyer wants $100 bucks because the stereo light is out? WTH.
The only option I have is
1. Accept return
2. Refund buyer
3. Give partial refund
4. Send buyer a message.
I chose 4. Obviously. I said basically, what the heck, I put it in the description that the stereo lamp is out, you had the piece for well over a month and left positive feedback?
I haven’t heard anything back. I’m just afraid eBay will just automatically side with this guy who is trying to basically rob me and take the money from my account? I cannot find a way to speak to anyone at eBay about this. I suppose I will wait to hear back from the buyer..