HAHA, I hope we never have to go to ebay for medical care!
I would cancel the sale there is a very good chance he will leave you a negative feedback no matter if you sell to him or not at least by cancelling the sale you still have your product to sell later if you sell to him the odds are good he will ask for a partial refund or request a return then return a different item and still leave you a negative feedback afterwards to boot. All my negative feedbacks have came from unreasonable buyers most are cheapskates who first ask for a price reduction then after they receive their item they then ask for a partial refund and even if you cave in they still leave you a negative feedback.I've got a ebay buyer that I'd rather not deal with. He hasn't violated any ebay rules yet, but I'm getting red flags now.
Item sold on the 13th
He paid the 15th
I have a 3 day handling period, which ends tomorrow (Wednesday)
Today he's messaging me saying that he's gotten no updates and what's the tracking number.
I respond that my plan was to ship today (Tuesday), he paid the 15th handling doesn't include weekends and so on.
He responds that he needed the item yesterday, and when could he expect it.
In between messages I started doing some research..... he's been reported to a "bad buyer" website, and the feedback he's left for people has a number of negatives, which shows that he has a trend of claiming items are unusable or never arrived.
I see ebay allows for canceling sales, but the pull down menu only indicates three reasons. I called ebay, and unfortunately, I think it was a foreign call center. The person completely bypassed my desire to cancel the sale. They just said that if he left a negative due to shipping they'd remove it, because they go by tracking. I didn't try to get into the scenario of sending back a bad/switched item which is what is claimed on the "bad buyer" website...... This item is not audio, but still electronic, so pulling/switching internal parts is a real possibility.
Technically, I don't have to ship until tomorrow. Wondering how to handle this...and not get negative feedback.
Sellers are always "negative feedback phobic".
I used to sell constantly (FB of around 1900) and realized that the occasional negative won't affect your ability to attract buyers especially when you can post a response.
Don't be held hostage by these scammers!
I dont know for you but I buy Vitamin C from UK.
With big-ticket items, I put up a high BIN price and accept offers.
Then I can vet my buyers, and this method seldom fails.
You're very right. It does cut activity, and eliminates the possibility of a bidding war in your favor. There's no easy way out IMHO.I've started doing that to a degree, after reading some advice here on AK. It's been quite slow since December, Though. Either low ball offers, or no offers, with a few lower dollar sales, and a few higher foreign sales....... sending a driver to Russia soon.
I always always pay for USPS tracking. It helps buyer and seller both. Just a layer of security, even if sometimes it's a tad illusory. I've had packages detour to a sorting center in Federal Way (Washington State) and sit there for days. But at least we know where it is.On a positive note, the post office finally delivered an item to another buyer. He's been very patiently waiting since December, when I sent it. We have no idea what they did with it..... today he told me the package looked perfect. I assumed it would be ripped open, taped up, crushed, full of water, dropped in a volcano, and pooped on by goose. It was a print of a baseball game from the late 1800's that he really wanted. I have multiple copies of other prints, but not of that one. If I did I would have sent another.
You can't buy it locally?
I've tried taking it a few times, but it gives me heartburn.
Well, I did cancel the auction last night. I thought I'd get a nasty message or negative feedback from the buyer today, but I haven't heard a word.
Thanks everyone for the advice.
Well, I did cancel the auction last night. I thought I'd get a nasty message or negative feedback from the buyer today, but I haven't heard a word.
Thanks everyone for the advice.
...tells me he hopes it will work after he puts a cord on it otherwise he will leave me bad feedback...... he bought it again...he will have a friend buy it.
I've been selling on the bay for 16 yrs.
Just out of curiosity, how do you research the feedback that a potential buyer has left for others?
It's easy to see what feedback was given to them, but how do you look at what they left for someone else?
Sellers can't give buyers negative feedback anymore.
My wife has gone through a buyer's feedback screen, and then look at the feedback that each of their sellers has received to see if there's a match, but I don't have the patience to go through all that.
In many cases a seller doesn't give any feedback to a buyer that leaves negative feedback first since sellers can no longer give negatives to buyers. In those cases there's no 'paper' trail to follow.
Am I missing out on way to see all transactions made by a potential buyer?
Click on their feedback score, that takes you to their overall feedback page. From there you can select "Feedback Left for Others".
This is a crucial step. If you see feedback left full of negs and neutrals, move on from that buyer.
Oh! Thanks, so that's what my wife has been doing. I didn't realize that tab was there. I just rely on her to do the research, I didn't realize it was that easy.
We did have one guy that tried to extort a discount out of us post sale. He didn't leave negative feedback, but my wife said he doesn't leave feedback for anyone. Now that's the slick operator, leaving no feedback, just open return cases and ask for discounts. The only red flag was several seller feedbacks for him stating "glad we could work things out".