5V is incorrect for that motor. During "Play," you should see somewhere near to 9v across the reel motor. The voltage should go up significantly during fast modes. A properly operating reel handling system should have the motor to continue to drive, and the clutches in the reels to slip if they are manually stopped. It is hard to see, unless you put marks on the different sections of the reel assemblies. You will have to remove the face plate, and then you can see the reel assemblies in action. While a cassette is being played, you should see one section of the take-up reel rotating faster than the section that is actually in contact with the cassette reel. You look through the cassette windows to see that (face plate has to be off).
Make sure that you are measuring the right points. If I remember correctly, the lines to the reel motor are red and blue. There is a terminal block on the top of the mechanism assembly where you can measure.
Is this a new machine for you, or have you had it for a while and it just started doing this? Has it been sitting for a while? Other info would be helpful.
If the motor has developed dead spots, and such (common at this age for these), if you are careful, you can rebuild it. Here a thread to help:
http://www.audiokarma.org/forums/index.php?threads/ct-f1250-reel-motor-rebuild.53981/ Read the whole thing before you start.
Don't mess with the spring that holds the idler to the reel assemblies. The tire could be slipping and need repair. The clutches might need a bit of rework. There are other possibilities. But you gotta start somewhere. Pick the most likely candidate: the reel motor.
Enjoy,
Rich P