darkblue94
The Devil made me do it.
File a "not as described " claim, they look nothing like the pictures on the auction site. 
Help! FEDEX totally detroyed my used Aperion 522d-LR speakers
- Thread starter ZERGDOGG
- Start date
centsless
Super Member
The seller did not get them to your door undamaged. The seller has to handle a claim with FedEx. He will need pics of box or boxes plus the cabinet pics from you....to send to FedEx. They will review and usually very good about cutting a check.
Chit happens with loaders and drivers. I have had two claims with FedEx as a seller and they paid for everything plus shipping the damaged goods back to me.
You file a claim with EBay and get your money back. The damaged speakers are the sellers problem...not yours.
Chit happens with loaders and drivers. I have had two claims with FedEx as a seller and they paid for everything plus shipping the damaged goods back to me.
You file a claim with EBay and get your money back. The damaged speakers are the sellers problem...not yours.
Pioneered
Well-Known Member
Like has been said already, bubble wrap is not that good of a protectant when a lot a weight is in involved, they should have been bubble wrapped, extra cardboard in front of the speakers and Styrofoam all the way around. These people who think they can ship an anvil wrapped in bubble wrap and dropped in a box shouldn't be packing anything for shipment.
When I pack anything I pack it tight with plenty of padding and if I can pick it up and shake it and feel or hear it move, it gets repacked before it goes anywhere.
Sorry this happened to you, I KNOW how you feel and it's just makes your heart drop. Get on their rear and make sure someone pays for this, it's THERE responsibility.
The guy who packed it more so.
When I pack anything I pack it tight with plenty of padding and if I can pick it up and shake it and feel or hear it move, it gets repacked before it goes anywhere.
Sorry this happened to you, I KNOW how you feel and it's just makes your heart drop. Get on their rear and make sure someone pays for this, it's THERE responsibility.
The guy who packed it more so.
petehall347
the brandy coffee man
speakers should really be advertised showing pics of insides . make it easier on insurance claims .
ZERGDOGG
New Member
the front of the speaker was still attached to the cabinet but behind the speaker the magnet and coil were ripped apart sitting inside the bottom of the cabinet .if the speaker frame was metal instead of plastic it might have survived the fall.I took the screws off to release the cone part to see what was rattling in the box when I picked it up. the box itself doesnt show much damage.
Cast frames are more susceptible to cracking from rough handling. They need significant protection during shipment to prevent this from happening.
That being said, bubble wrap does work for packing IF you use enough of it in the packing process. There is a proper way to limit G forces from damaging your shipment, even using bubble wrap.
That being said, bubble wrap does work for packing IF you use enough of it in the packing process. There is a proper way to limit G forces from damaging your shipment, even using bubble wrap.
On the other hand I suppose it could be from sudden acceleration due to being fired out of that extra large Fedex cannon they use to deliver to the more remote palces..
Darkblue94 said it, file a "not as described" claim, if the seller refuses to help. Most of the time if you send the seller pictures of the damage, seller will just issue a refund to your PP account. If seller does not respond or throws a fit, then file a claim, you WILL get your money back, can almost guarantee it. Have been on eBay over 20 years and been on both sides of the issue. Sellers are responsible for getting the package to you undamaged, whether insurance was purchased or not. Some sellers do not understand that, and try to make the buyer pay for insurance.
centsless
Super Member
Not true...both claims I had packaging with only one inch pink styro. Never a mention of a minimum. Sent check and letter saying they were sorry for not providing professional service.
Ramseybella
AK Member
You have the box and packing? Show us a photo of that. YOu need to and do it right now open a damaged item claim through Ebay.
FedEx is going to F***K you, don't ask me how i know. Don't let the seller do the same because he didn't pack it to FedEx standards.. Even then like Walmart they have Lawyers to F**K you as well. Don't ask how i know..
The seller is an idiot as far as i can see, he just slipped them in a box that the speakers just barely fit in. May as well taped them together label them and ship them off.
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F1nut
Super Member
It's on their site and now 3 inches.
"Place 3 inches of cushioning — packing peanuts, air cellular cushioning,
corrugated fiberboard, foam pads or molded plastic — on the bottom,
top and sides."
