@hjames: don't worry, I'm calm. I'm simply pointing out that conflicts often occur here due to the casual use of terms that are, in essence, insults. Calling one group of members here "dumpster divers" is insulting. I don't care if you have picked something out of the trash or not, it is the casual labelling and name calling that is the problem. When you do that it automatically puts the person you are talking to on the defensive. It detracts from productive conversation because people want to defend themselves instead of debating the issue. If this is normal operating procedure for you then maybe it isn't apparent. This is not the way I communicate and I'm just trying to clue you in to the way I work.