I decided to try 2 things. Klipsch and wireless. I purchased The Three and The Gate. The Gate...this is Klipsch's wireless transmitter. Out from preamp, allows me to hear my stereo on my remote speaker. That's the pitch. It does not get seen by other devices. It does not update. It does not work. I may just have a dud. It happens. Customer service is responsive when they are available. But no help to date. It has been weeks. Sent an email to update. Device will not see USB. Or let on that it does. Contacted over weekend for exchange. Told I would hear by now via chat support....nothing yet. The Three does what it does, and sounds good. Though broadcasting to it will likely not be tested properly until warranty period is up. I bought entry level gear from these folks to get a feel for the company. I am looking for speakers for a larger room application. I am not feeling impressed. Is this typical or not typical of customer service from Klipsch? I am genuinely curious. Not looking to trash them. Thanks for any replies.