Brian
An Old Geezer
Wow, has this thread become a might testy. More surprising is such a statement as "Unless you are a dealer.... you my friend, are the one on the side lines.........." The customer is not on the sidelines by any means as he is the one at the end of the chain and possibly the most important link in it. Without him, there is no need for the business to exist as it does so only to serve him.
I do not know if Mc is sending photocopies of manuals or not, never researched but it would not be a surprise. I remembe when the MA6100 dealer units were issued, the manual was a photocopy as the final had not come out as of yet. Also, the Manual fir the KLH Nine, at the time one of the most expensive speakers available, the manual was a photocopy but, later you could write to KLH and if they had a printed manual they'd send it to you.
Today, I am surprised they even print manuals, why not just issue a CD or DVD showing the functions, etc. I may be old fashioned in liking the older looks better and not into ICs and opamps in my gear but I can not imagine anyone who could afford even the least expensive Mc piece not having a player.
John, I would caution you that years ago Mc dealers had a terrible customer reputation. A holyier than thou attitude. Customers dealt with them but, did not respect nor like them. Many in comments to Mc pointed out this and Mc finally had a cleaning of the house of the worst. Some of their larger dealers lost their franchise while others went through some extensive attitude adjustment. Happily, we were no one of those.
I do not know if Mc is sending photocopies of manuals or not, never researched but it would not be a surprise. I remembe when the MA6100 dealer units were issued, the manual was a photocopy as the final had not come out as of yet. Also, the Manual fir the KLH Nine, at the time one of the most expensive speakers available, the manual was a photocopy but, later you could write to KLH and if they had a printed manual they'd send it to you.
Today, I am surprised they even print manuals, why not just issue a CD or DVD showing the functions, etc. I may be old fashioned in liking the older looks better and not into ICs and opamps in my gear but I can not imagine anyone who could afford even the least expensive Mc piece not having a player.
John, I would caution you that years ago Mc dealers had a terrible customer reputation. A holyier than thou attitude. Customers dealt with them but, did not respect nor like them. Many in comments to Mc pointed out this and Mc finally had a cleaning of the house of the worst. Some of their larger dealers lost their franchise while others went through some extensive attitude adjustment. Happily, we were no one of those.