Oppo DV-981HD problem! weird display now, no functions

Discussion in 'Digital Sources' started by stupidhead, Jan 10, 2018.

  1. stupidhead

    stupidhead aka Ratdogheads Subscriber

    Messages:
    1,127
    Location:
    Southern New Hampshire
    Hi folks,

    I picked up this unit years ago and did use it for a while with no trouble, even have the remote.
    A while back it just froze up and hasn't functioned since. Is there any sort of a reset button on these things or any simple trouble shooting I might do and is it even worth pursuing?

    Mashing the power button (which is sort of purple, not red nor blue) has no effect on anything, the display seems to be some sort of a jumble. No response from any of the other control buttons either. See pics.

    model.jpg display.jpg
     

     

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  2. hjames

    hjames dancing madly backwards ... Staff Member Moderator Subscriber

    Messages:
    11,113
    Location:
    VA near DC
    Same thing happened to mine Oct 2010!
    Its a power supply issue. Email Oppo and ask for a Service ticket.
    The cost is affordable and mine is still working great 7+ years later.

    Customer Service
    OPPO Digital, Inc.
    2629B Terminal Blvd.
    Mountain View, CA 94043
    Service@oppodigital.com
    Tel: 650-961-1118
    Fax: 650-961-1119
     
    bigx5murf, KrisM and stupidhead like this.
  3. stupidhead

    stupidhead aka Ratdogheads Subscriber

    Messages:
    1,127
    Location:
    Southern New Hampshire
    I love you Heather, thanx
     
    Last edited: Jan 10, 2018
  4. bigx5murf

    bigx5murf Super Member

    Messages:
    1,083
    Location:
    Las Vegas
    I have a DV-971H myself, the component video outputs got faded picture, but the DVI output is fine.
     
  5. stupidhead

    stupidhead aka Ratdogheads Subscriber

    Messages:
    1,127
    Location:
    Southern New Hampshire
    I called Oppo yesterday and got a RMA (service ticket) and will ship it out. A flat $89 to fix it, quite affordable. Thanx again Heather!

    Geoff
     
  6. hjames

    hjames dancing madly backwards ... Staff Member Moderator Subscriber

    Messages:
    11,113
    Location:
    VA near DC
    if its like my repair, the charge includes the return shipping!!
    I love Oppo!
     

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