Awesomeaudio
Super Member
PART 1.
Hi Gents, I purchased this 1280 from ebay and was convinced by the seller that it would be packed well. Prior to this, I requested it be double boxed etc but this person completely ignored me and took it upon themselves to have it done their "own way".
It was taken to a FedEx in the local town and they supposedly packaged it "Professionally" as the seller described..
Well what do you know....
Yes. It did arrive damaged. It was packed on it's side inside a singular box with one layer of those foam bags around it. Due to it's weight and orientation the left heat sink took a hit and the bottom panel bent.
It had spent it's entire trip being dropped on and dragged on the heatsink !! AARRGHH !!!
The corner of the fin has snapped off. I did find it in the box.
Anyway, As I pulled it out for further examination, the power switch had been bent over too.
Over all a pretty disappointing start.
What is the best way to go about getting compensation for this damage ?
Hi Gents, I purchased this 1280 from ebay and was convinced by the seller that it would be packed well. Prior to this, I requested it be double boxed etc but this person completely ignored me and took it upon themselves to have it done their "own way".
It was taken to a FedEx in the local town and they supposedly packaged it "Professionally" as the seller described..
Well what do you know....
Yes. It did arrive damaged. It was packed on it's side inside a singular box with one layer of those foam bags around it. Due to it's weight and orientation the left heat sink took a hit and the bottom panel bent.
It had spent it's entire trip being dropped on and dragged on the heatsink !! AARRGHH !!!
The corner of the fin has snapped off. I did find it in the box.
Anyway, As I pulled it out for further examination, the power switch had been bent over too.
Over all a pretty disappointing start.
What is the best way to go about getting compensation for this damage ?