Well, as often as I`ve communicated with Ryan over the years, he has not, this time. as in more recently for weeks( starting very early last month) responded back to my August of this year e-mail after he responded to my original e-mail about certain flat ribbon circuit board connectors for a Basterzied of my Mac C32 that he said that he would check into about !!
All I wanted to know was :Yeah, or Neigh, can you help me, with this part, so I might move on, after giving A/C first chance !!
Kinda not very courteous in a business like manner for saying in a e-mail that you would look into my legitimate e-mail request and leave me hanging for well over 30 days !! WRONG !!
And with purchasing multiple pricey A/V items since 2000 from them !!
I am most confused, especially since 62caddy who live`s near and indicated that Ryan told him that he had the desired missing connectors by & posted in my request for help !! Nothing, from Ryan, not even to a follow up e-mail about the no response !!
You can flame me now for this un-complementary situation, if you wish, `cause I really don`t care !!
Not the way A/C was run when I used to call and talk to Frank Gow with my needs/purchases from A/C before he passed !!
I do miss them both(his father, and him).
Very disappointed I am, but won`t complain to Steve(the boss) about this situation.
I will instead, buy elsewhere, for my needs..
Regards. OKB
OK FOLKS, here is a most gratifying update concerning my earlier disappointment with A/C and Ryan`s not getting back to me for many weeks after e-mailing him my request to see if A/C could obtain two 6 position flat ribbon connectors that somebody in the past had removed from my personal Mac C 32...
Well it turned out he(Ryan) was confused about what I was looking for !!
And when Eric(62caddy) advised me recently that he was going to stop by A/C the next day to pickup his preamp and would look into the tardy situation for me and see what was going on..
The next day Eric PM`d me that Ryan was having difficulties finding my e-mails concerning this request of mine..
But when I checked my e-mail Ryan had found it, and in so many words indicated that he was still confused about what I desired from him to find, but once I re-explained to him he told me that he would check with his tech to see if any of these connectors that I so very much desired were available..
Anyway, I e-mail responded to him, that let me know if available and I would promptly call him withy my address and credit card # so he could ship them out to me..
Well he replied that they were already in the mail !!
I said what !! I need to pay for these very, very difficult to obtain connectors !!
Well being the great guy he is, both past & present, in my dealings with A/C, he said that he felt bad that he had let this request of mine linger way too long and was embarrassed that he had miss-read my e-mail communications..
Anyway, he said No charge..
So when I opened a postal box today from A/C, and I opened up the little zipp-lock bag and looked at the brand spanking new connectors, and said to myself : well they look like what I need/want ?? I then plugged in the new replacement ribbon cable and, if fit perfectly !! Yes !!
Needless to say I was extremely happy as I could be, as I abhor jury rigging
any repairs, if at all possible..
So---Super kudos
,
,
to
Ryan,
62 caddy(Eric) and
Audio Classics for helping me to get the right parts to properly rework/repair my C 32 preamp..
Thanks again guys..
One, most grateful and happy OKB