As I said, I am a novice. I am in a situation where the techs around me are limited and very hard to work with. The unit has spent about 9 months combined in the shop combined between 2 techs and is still not working. The first tech said it was working fine and just needed the tuner aligned (he didn't have the equipment). The second tech who I took it to for the tuner alignment found that the power supply was unstable (loud pop and went into protection mode for a long time before it came out of it) and refused to work further on it and also said he did not have all the equipment to properly align the tuner anyway (after 3 months in his shop). I think the culprit was a bad diode on the power supply that I diagnosed and swapped out. It hasn't popped/gone into protection mode since I switched out the diode. I am trying to avoid paying back and forth shipping and also worrying about damage during shipping. I already have about $1300 invested in the machine and if I start shipping it back and forth and paying another tech to service it, I'd be better off selling it as a parts unit on Ebay and taking a big loss. I understand these tuners are very difficult to work on but am limited in my options and at least need to give this a try.
I made a few measurements. I do have the 13V at pins 11, 15, and 30 as I'm supposed to. Beyond that, I'm quite confused as the wires going from one board to another are not what the schematic shows. As I said, I'm 99.9% positive I put all the pins back where they were when I swapped the tuner board out. It's pretty hard to mix up as they are all color coded and only a few of the wires reach to each position anyway (i.e. I can't put the wrong black wire on the wrong pin as the other black wires would not even reach to the next black location). However, schematic shows tuner pin # 24 going to the p.s. board pin #19, but it (along with pin #23) I believe I traced to the power amp input jack on the back of the unit. What I did notice is no voltage at pin #19 on the power supply (AWR157) board. I don't see voltage for it marked on the schematic, so I'm not really sure if this is a problem or not. In any case, I am quite confused why the wires don't go along with the service manual.
I appreciate your help and agree that I am not the ideal person to be doing this repair, but do not know what else to do. I can at least trace some wires, make sure I'm getting voltage where I should be, and hopefully find a bad component to swap out and fix the problem. I wouldn't try to start turning adjustment screws without proper test equipment but no reason I can't probe around for voltages with some guidance.