Thank you very much for your input. I appreciate your advice and taking the time to help me out, but I started both threads back to back, not after you suggested the height issue. There was no intent to offend you or make you chase me around. I was already trying to work on that.
That being said, I am already using a very thin mat (3mm) and shims at the cartridge won't help because I need the height raised at the pivot point of the tonearm and I am thinking that spacers or shims would have the opposite effect.
Well, I'm having a bit of a problem. It's (only) a 12-page PDF doc, 3.8Mb, but the website is telling me that it's too big to upload. I just joined this membership 24 hours ago, what are my other options to send this to you?