couple of points
your unit needs to be diagnosed as to where the noise exists.
1, use phono input, use tape output to another amp.
2. use non-phono inputs, tape output to another amp
3. using another source, like CDP, use its output into tape monitor in
no noise in #1 eliminates phono section
no noise in #2 means noise in line stage
#3 noise confirms #2
next up, download schematic and inspect the tubes, usually numbered V1 to v6
unless there's a tube rectifier which you did not specify then either the signal
tubes are shifted by 1 OR there's a V7. tube rectifier is first or line in line
then look carefully at schematic, usually one channel is displayed. and if
in one channel all V-numbered tubes are used then it means the other triode
in these 12xx7 tubes are used for in both channels. if not, for example even numbered
tubes in one channel and odd numbered channels in the other (whether displayed
or not), then note such.
the next steps are to swap out old tubes with new in one channel to see if the noise
level is reduced by comparing this channel with the other. if noise is reduced
then your theory is correct. otherwise, not.
it is unlikely the 12ax7s, with their high gain, is used in the line stage. usually
in the phono section for exactly high gain to handle the RIAA filters and
resultant impact of gain.
however, if for some reason, 12ax7s are in the line stage, you can use 5751s
as a direct electrical replace. these have about half the theoretical max gain
of the 12ax7 cousins.
there are no direct tubes to lower the gain of the line stage if they only use
12at7s. you will need to go in and change the design if you feel the gain
is too high. I suspect it is only because today's modern devices have
far higher outputs, thus your struggle with the volume knob. I suggest
that if this is the case, and you believe the gin is too high, then go into the
source devices feeding this preamp and check the back for output gain
and lower if there is such a control. it would be a crime to mess with
the preamp. although when the spilt window corvette coupe of 1962 (only)
was introduced, there were folks that removed the split window thereby
destroying the value of the 1963 corvette coupe.
another way to lower gain is to use the tape monitor to pass all signals
(meaning the tape monitor is always engaged) to an external box with
super high quality film deposition resistors (per channel) to reduce
the signal. this assumes your preamp has a tape monitor circuit.
if the new tubes do not reduce the hiss, then the next step is to
replace the resistors. first off, ALL must be measured to ensure
they are within margins of the original design. you will need to
find period-correct AND identical to the original vendor in specific
product line, value, wattage, voltage handling, size, etc.
if you don't use original resistors, and for example, you
use modern metal films (at 1W or better) then the sound
will change. as well as resale value.
there are more changes but we'll leave them out for now.
the key is how much effort needs to overcome the hiss
annoyance.