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Discogs $^()($!

I just closed my discogs store yesterday, still arguing with myself if I should make it permanent. As a seller of mostly 7" 45's, I tried to treat the customers the same as if I was a buyer. Play grading through both A and B sides and next day shipping were essential though time consuming. I have actually taken crap from people on there who complained about a record not looking M-, so therefore it was overgraded, even though it played as if new. Sheeesh!
 
A dozen+ purchases. Been mostly happy. I usually get hard to find titles and a handful of those come from other countries. I order and often forget about it, until it comes.

Getting stuff shipped to Maui often takes forever, especially from Japan. It can take couple of weeks. Customs, and Oahu's mail center sucks. I'm used to it.

One rare record wasn't properly packed and had a crack. The seller refunded.

I'm currently waiting for four albums from Australia. Usually I try to buy from US sellers, but he had free shipping on orders of $100AU. Just for one it was around $36AU. So I dug up 3 more to get the free shipping deal. Then I get a note from the seller, saying Discogs made a mistake and shipping was $50AU+. I'm not the most punctual, and not always on Discogs. Pissed, I asked about canceling the order and a refund, but he had already shipped the package. I said that sucked. He agreed and offer to split the shipping. Since he had already sent it. Even though I felt I was being scammed, I asked him to bill me for half of shipping. Later he said he would cover the whole shipping costs. That made me feel better, but felt bad for the seller if somehow he got screwed out of shipping by Discogs.
 
At 596 purchases I have had one seller issue. And that one was a big distributor not a mom or pop seller. I purchase albums every week but am only recently scaling down due to storage, the lack of room, and the sheer amount that I already own.
 
Over the years I have purchased 128 LPs. Only a couple of issues, one being the wrong record in the sleeve, the other was a weird payment not going thru, so received my only negative feedback. My main issue is sellers not giving feedback to buyers. Of the 128 purchases I have made, I only have received 87 comments. I get people are busy, but come on. Outside of that all is well with my Discogs account.
 
kermit z said:
My main issue is sellers not giving feedback to buyers. Of the 128 purchases I have made, I only have received 87 comments. I get people are busy, but come on. Outside of that all is well with my Discogs account.
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I'm petty and remove my feedback if I don't receive a seller's feedback within a week or so.
 
I had one guy that, after I paid, would'nt ship or answer emails. After three or four weeks I filed a claim with PayPal and got a full refund. He eventually contacted me after that and claimed he had been busy and wanted to know if I still wanted the record. I answered him with sure, if it's free. I've had much better service buying from EBay.
 
Top things I dislike about discogs: :rolleyes:

Sellers who do not respond to messages. A few even have there message system off!

Sellers with minimum order requirements trying to bait you into extras purchases

Sellers who have the Make Offer option on, but never respond (after 5 days) or always deny fair offers

Sellers who say they do not own a turntable but still sell records...

Sellers who generate shipping tracking (to presumably get there funds from paypal) then take 3+ days (or until you inquire) to actually ship it

Sellers who use recycled packing, or pack incorrectly causing seam splits, corner bends, etc.

Sellers who do not bother leaving return feedback

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Saying all this above, I have had "pretty good" luck of late there minus a couple duds where resolution was easy. Communication and messages is key to suss out the bad sellers from the good/honest ones.
 
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