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Finally got an invite to Qobuz except the desktop app sucks!

I use Firefox and for some reason when using the web app I have to change my DAC to 192khz from 384khz just to play the music from the web app
I'm a bit confused. When you say you have to *change* your DAC, what exactly does that mean? Where do you go to do that?

In my two music systems, the DAC simply adjusts to the sample rate of the incoming stream.
 
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I'm a bit confused. When you say you have to *change* your DAC, what exactly does that mean? Where do you go to do that?

In my two music systems, the DAC simply adjusts to the sample rate of the incoming stream.
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Thanks.

Actually what you are controlling are Windows audio software/driver settings. And there really aren't any 32 bit recordings on the market that I'm aware of. I use Win only for the around house system where the M-Audio sound card is limited to and set for 96/24. No challenges with that modest system driving in ceiling speakers.

I prefer using Linux based dedicated endpoints for playback with LMS where such settings are unnecessary to achieve 192/24.
 
How are people getting this app on their phone? I downloaded it a couple of weeks ago on a Pixel 2 phone and still have the "not available in your country" message when I try to sign up.
 
The desktop app is still garbage. I signed up for a trial and hoped the problems people reported on W10 would be resolved but it doesn't appear to be the case. I'll probably try it again one more time through the web player before canceling. You'd think the company would've worked this out before offering the app for download. They've pretty much ruined their reputation with W10 users...good luck trying to get people to come back after they couldn't get the app to work.
 
The desktop app is still garbage. I signed up for a trial and hoped the problems people reported on W10 would be resolved but it doesn't appear to be the case. I'll probably try it again one more time through the web player before canceling. You'd think the company would've worked this out before offering the app for download. They've pretty much ruined their reputation with W10 users...good luck trying to get people to come back after they couldn't get the app to work.
Try using mconnect $7 or better yet Roon or Audirvana and your problems will be over .

Audiofreak71
 
About a week ago I received a brief notification in the middle of the night over my phone stating something about Qobuz not being able to bill me. I thought, “No problem, I canceled Qobuz over a month ago.” WRONG! I canceled Qobuz over a month ago, two weeks into my free trial after not being able to get it working on my Windows 8.1 HTPC, and was charged $38.51 on my credit card today.:wtf:
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Now I have to waste hours talking to customer support trying to get my money back!:mad:

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OMG!!! There’s no customer support phone number; Just some garbled up barely legible request form only!!!
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Listening to high quality music is supposed to be an enjoyable pastime. My experience with Qobuz has been nothing but anxiety and frustration from day one.
Worst business ever! Go back to France!
 
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My Windows 10 app freezes the second it loads, so it's completely useless. I bought Audivrana+ and it worked pretty well for a while, but yesterday, every track became wildly garbled, huge dropouts, etc., so I returned to straight streaming. That was a problem with my McIntosh MA9000's since the gapless recordings weren't gapless in playback and I experienced constant dropouts. I received a Mytek Brooklyn+. It solves the gapless problem and sounds incredible--no dropouts so far. For the record, Audivrana exhibited the same garbled sound with both the Mytek and Mc DAC, so there isn't a problem with the Mytek.

As E-Stat asked, what are the advantages to the app over straight streaming?
 
As E-Stat asked, what are the advantages to the app over straight streaming?
I tend to prefer the simplest solution to a problem. :)

Since February, I moved to a MacMini where the browser still works fine. I did determine, however, that using Chrome vs Firefox eliminated an occasional timeout on playback for high rez stuff. Since I use CCleaner on a regular basis, I see that the buffer files Chrome uses are nearly ten times larger than FF. Perhaps that explains the difference.
 
I tend to prefer the simplest solution to a problem. :)

Since February, I moved to a MacMini where the browser still works fine. I did determine, however, that using Chrome vs Firefox eliminated an occasional timeout on playback for high rez stuff. Since I use CCleaner on a regular basis, I see that the buffer files Chrome uses are nearly ten times larger than FF. Perhaps that explains the difference.
I use Chrome, too. Come to think of it, I was using Firefox for a while when I first started streaming. Maybe Chrome is a partial answer. I'd still like to have a functioning app unless there are no advantages.
 
I use Chrome, too. Come to think of it, I was using Firefox for a while when I first started streaming. Maybe Chrome is a partial answer.
Seeking to answer the "why use the app" question, I found that Qobuz is "optimized for Chrome".

I'd still like to have a functioning app unless there are no advantages.
I found a thread on that discussion and it is the opinion of some who have experimented that the villain really is Win10.

I still have a ten year old Win7 box that I purchased new. After much fine tuning in msconfig and regedit, I stripped out all the useless resident processes and services. Got it down to about 55. Doing the same with my work Win10 laptop results in 153! I ran a latency checker program which revealed Win10 had twice the latency of Win7 even with a faster processor.

Since support for Win7 will be sunset next January, I decided to get its replacement. Which are a couple of the reasons why I moved to a Mac which has essentially a Unix/Linux core.
 
I'm not a heavy streaming user, I use it mostly for auditioning new music I am considering for purchase but Audirvana + Qobuz has been working fine for me running win10, fairly quick to load and change to the next track etc, something that I do a lot when deciding which to buy.

Audirvana is a little like roon in that it can also be play tracks off my drives too. The fact that it's a "thin client" is fine for what I use it for, but I really much prefer fat client software like JRiver for playing my music.

One thing that I miss when using Audirvana with Qobuz is that there isn't a little "buy" icon like there is on the Qobuz app and web player and since I'm a sublime subscriber, I do use their download service quite a bit so being able to get directed to the download site and artist/album I'm streaming right from Audirvana would be a nice feature. Right now I have to do it all manually, type in the QB search engine.. Not a biggy but requires getting out of my chair while I am listening to music!

For my shop system, I run Qobuz direct from a android cell and FiiO DAC using the QB app and that works flawlessly for me.. ISP speed of just 5 mbps seems to be not an issue here up to at least 24/96.
 
I use Chrome, too. Come to think of it, I was using Firefox for a while when I first started streaming. Maybe Chrome is a partial answer. I'd still like to have a functioning app unless there are no advantages.

Seems like the main advantage of the app over the web player was that with the web player the audio path was going through and being manipulated by windows whereas using the app one could switch to bypass windows such as using WASAPI or ASIO. When using the web player seemed like I had no access to this.
 
...whereas using the app one could switch to bypass windows such as using WASAPI or ASIO.
That makes sense. Since I use the player for only the in-house system driving ceiling speakers, I never bothered to dedicate the audio out to a single source.
 
... I moved to a Mac which has essentially a Unix/Linux core.
Just for the sake of obsessively-nerdly accuracy, a Mac running macOS has a UNIX-like core based on NextSTEP, with bits of the Mach kernel and bits of BSD UNIX. There's no Linux in it, which is an independently-developed kernel by Linus Torvalds and associated tools from the GNU project. Though UNIX and Linux obviously belong to the same operating system family, they are only superficially similar; the underlying machinery in them has very different origins.
 
Seems like the main advantage of the app over the web player was that with the web player the audio path was going through and being manipulated by windows whereas using the app one could switch to bypass windows such as using WASAPI or ASIO. When using the web player seemed like I had no access to this.
Thanks, that makes sense. Today Audivrana is behaving itself, so all is well. (Or whatever was going on yesterday!) I do like having control over the audio path. Mytek's driver is ASIO, so no nasty Windows artifacts! Another advantage to the app is the Mytek's display (same with my MA9000) shows the actual sampling rate when using Audivrana, whereas the straight streaming shows 384khz all the time since that is the setting I use with the Windows driver. The main upside to the web streaming is for classical music, which is my main choice, is I can see the same of the composition as well as the name of individual movements. WIth Audivrana, I sometimes just get the name of the movement (Allegro, Moderato, Adagio, etc.) which is extremely unhelpful with albums that contain a lot of tracks. For instance, "box sets" such as Beethoven's complete piano sonatas contain over 100 tracks, so finding the exact sonata I want to listen to is nearly impossible with Audivrana without the name of the composition. (such as Piano Sonata No.32 Op.111) I guess nothing is perfect.
 
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