I had a MA230 for five years back in the '70s, McIntosh's first integrated amp. It was a solid state preamp with a tube power amp. I bought it from the original owner, but it had a bad frying noise in the right channel, so he hadn't used it in years. I paid $250 for it.
A McIntosh clinic came to town about a month later, and a fine gentleman named Dave O'Brien repaired it with all new transistors and capacitors in the preamp for both channels, explaining to me that the old transistors from 1963 were not as quiet as the newer 1974 transistors he was installing. He also installed a complete set of new tubes, all at no charge. He never looked at a service manual or a schematic while he was working on the preamp, and I asked him about that. He told me he knew the MA230 like the back of his hand. When he was done with the repairs, the amp tested 20Hz to 20KHz flat at 30 watts per channel with .5% distoration. I got a graph from Dave that showed the performance of my MA230. He placed a silver label on the back of the chassis with his initials and the date, and I carried the amp home. It performed flawlessly.
Three years later the McIntosh clinic returned to town, so I carried the MA230 back down to the stereo store just to see how it was doing. Dave O'Brien was still doing the clinics. Although he didn't remember me, he immediately recognized his initials on the silver label he had put on the chassis. He smiled, and I could see he was proud of his work. He tested the MA230, and it was still in spec. He installed a new set of output tubes just for fun, I think, and a second silver label with his initials and date. Again, no charge. He gave me my new performance graph, and back home I went with my amp. Man, those were the good old days.
Two years later a friend offered me $500 for the MA230, so I sold it, took that money and $500 more, went to the McIntosh dealer and bought a brand new MAC1900 receiver.
It was amazing, I paid $250 for the MA230, it was repaired by McIntosh for free, including new tubes twice, I enjoyed it for five years, and sold it for a $250 profit. That was a sweet deal. Naturally, I have very fond memories of the MA230. I wish I had kept it. Dave O'Brien passed away in 2007, and I would like to be able to still see his initials on those two McIntosh service clinic stickers. Hind sight is always 20/20.