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Why does the cheap shipping take so long? Does Mouser do it just to get us mad?

UncleBingo said:
I just pay ground shipping with UPS or FedEx. I'm not willing to sit on my thumb until the post office gets it together. I'd flush $4 down the crapper to see my stuff get here before noon as opposed to 5:30 or 6 pm. I'm not in a big rush, but life's too short to wait for the postman. Can't tell you how many times I've paid for Priority Mail and had stuff take fully as long as 1st Class.
I'm not made of money, but I avoid the cheap option if possible.
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I don't think there's a difference between Priority and First Class these days. I always select Priority USPS and I always have the item in a couple days.
 
Blue Shadow said:
Seems Mouser offers free shipping to most international orders but not to the US. I've been reading about all the free orders going to UK, NZ, Australia and now Canada and thought I might some some cheaper shipping with a 350 buck order, nope more expensive shipping.

Checked the price of the expensive parts on some of the international sites and yup free shipping. I feel cheated even more now.

For those looking at this that do get free shipping from Mouser, are the packages coming from the US or do they have distrubution overseas? I have talked to someone at Mouser that called my after that order was placed with my order reference being Shipping Too High. They said they were working on their shipping. Lots to consider.
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I can't find any mention of this anywhere.According to the Mouser (Ca) website,there is no free shipping on Canadian orders. Still ''free' for orders over $100CAD,or 8$ for under a hundred. Where did you see this?
 
I have noticed that any Amazon order to me that is supposed to arrive on Sunday will be delivered by the US Postal Service. I did ask my USPS mail woman about Amazon dropping off parcels to them. She just told me there was an arrangement between the two carriers. It seemed she didn't want elaborate anymore than that.
 
In my neighborhood the USPS had been delivering on Sundays but Amazon seems to be using their own trucks now 7 days a week.
 
Its all about instant gratification now days. You should have been around in the early 60's and late 50's when we had to use REA express to ship our Hifi gear. It was nothing for a piece of equipment to take 10 days to two weeks to reach across the continent by rail, and the bus lines were not that much faster. Air shipment was could cost as much as the unit your were sending in for repairs. So lay back and enjoy smelling the roses. It took a month one time when I sent a HT processor to Audio Classics s a trade in and UPS lost the unit. It took the new one 5 days to travel from Vestal New York to West Texas. We have all been spoiled by Amazon Prime. But there shipping times have started to slip the last 6 months as their volume has increased. Its 3 or 4 days now instead of two...
 
ROYAL MAIL (Ireland to Florida) took 5.5 wks. o_O Pretty bad, but at least I got it and it arrived in good shape too. Guess they put it on 'the slow boat'. I honestly was thinking it was lost, just gone forever, hopeless. I 85% just gave up in my mind. It wasn't coming. But it did... finally.

On the other hand... got a used Rare, with all the parts, Sansui Azimuth Headshell from Argentina in 4 days. Go figure. Extreme South America is 10X faster than England.
 
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Shipping for my latest Mouser order is from Singapore.

I just have to say here GOD I LOVE MOUSER.

After looking for a BC-type transistor, I cant find anything here in NZ apart from one supplier with terrible service, based in Christchurch (Im in wellington).

So I place an order with Element 14/Farnell. My last experiences with the supplier have not been great. In the past I have placed orders and they still havent dispatched it days later. On enquiring, I find out that they are waiting on some parts to consolidate the order, despite their web-ordering facility not telling you this at ordering time.

This time I placed my order with them, and forgot about it. Some three days later they tell me that my CC has been declined (admittedly I forgot that it takes them bloody ages just to process the payment, and had let my bank balance get too low). So I emailed them with CC details. Of course, that didnt do it, and I got a phone call asking me for my CC details again (4 days after ordering now). I had to tap the CC numbers into the phone, and the person at the other end told me I was "entering too many numbers."

By this time, I was thinking "f@*^%k, why didnt I just order from Mouser...."

So on the third try, I asked her to cancel the order, and then I deleted my overly-complex Element 14 login details, never, ever to be used again.

They are too clunky and slow to stay competitive IMO, the amount you need to buy with them is the same as Mouser, only it will take them far longer to despatch the order.

I placed the order with Mouser that night, it was dispatched in the early hours - NZ time (a few hours later). Then I got a text from DHL telling me the day and approx time the order would arrive (and sometimes it arrives even sooner). Arrival in NZ will be 4 working days (or less) in total from when I ordered it.

Shipped, to NZ, at the arse end of nowhere.

And in about the same time it took for element 14 to f&%K up my payment, and thats about it.

Lols
 
Thanks slime for confirming Far East dispatch location. With the free ship at a certain price point I wouldn't go anywhere else.

Herein the states if you have dialed the mouser number and it is ringing at the time you click buy on your order, that order is already picked and getting boxed for shipment before mouser will answer the phone. At least it seems that quick.

Now that we have tariffs adding to the cost of parts it would be nice to see some offerings at certain levels for cheaper shipping or faster shipping but I still think that is something a phone call could get but not a web order.
 
I've ordered some stuff from Arrow recently and their big selling gimmick is 'free next-day shipping on any order.'

I bought two switches to replace funky ones on a JVC R-X300; they said one had a 5-day lead time and the other was available immediately. They shipped them as two seperate boxes, via next-day FedEx. On a order that totalled less than six dollars. They must be losing money on these orders, so I would suggest everyone get what they can out of it before they figure it out.
 
My latest experience:
I ordered some parts for my mini track loader last Friday. Orders were placed with three different vendors, all of them back east. Vendor #1 shipped via USPS, and I received those parts on Tuesday of this week. Vendor #2 shipped via FedEx ground. Those parts arrived today (Thursday). Vendor #3 shipped via UPS. Still waiting on those...
 
The company I work for is ordering as much as they can from Arrow in order to get the free shipping. Trying to save as much as they can on shipping costs.
 
Blue Shadow said:
Now that we have tariffs adding to the cost of parts it would be nice to see some offerings at certain levels for cheaper shipping or faster shipping but I still think that is something a phone call could get but not a web order.
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The containers float on the Pacific. line up in Long Beach ( probably ) and find their way to their buyers . This all takes time . We’ve had price increases on 800 items from them.
 
Blue Shadow said:
Herein the states if you have dialed the mouser number and it is ringing at the time you click buy on your order, that order is already picked and getting boxed for shipment before mouser will answer the phone. At least it seems that quick.
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I think it just seems that quick.
I work about 10 miles from the Mouser distribution center in Mansfield and occasionally when I need some parts same day I'll place the order for "Will Call" pickup. Usually I place it early in the morning and then I'll run down there at lunch time to get the parts. More often than not I end up sitting around for 10 - 15 min while the person running the desk goes back into the warehouse to pull my parts. So its been my experience that the parts aren't pulled for at least 2 - 3 hours.

The nice thing is that if I place my online order for work or home delivery before 3pm and specify UPS ground shipping the order will be in my hands the next day. If I ask for the cheap shipping option which uses USPS for the last mile delivery then I will not get the parts for 3 days. So I only use the cheap shipping option when I have a project that is a week away from needing the parts, which is rare.
 
Cheapo USPS shipping on my Mouser order today was $3.49. This stuff is certainly dynamic! I suppose that reflects disruptive competitive forces in play. Good for consumers, up until the point where one or more competitors drop out, at which point it is likely to be bad for consumers. Rinse and repeat.
 
I find that this really varies both based on the carrier as well as the delivery location. For example, I now try to use USPS as often as possible because despite being located in a fairly rural location now, we are actually somewhat close to the regional post office. My experience has also been that when I order stuff from the other side of the country, and have it shipped using USPS, it will generally make one or two big hops across the country which I have to assume means it is traveling via some kind of air transport. Compare that to my experiences with FedEx, where it often crawls from one city to the next nearby city, probably via truck, and making perhaps a dozen stops as it very gradually crawls across the country. Then when it's actually delivered, it will show the FedEx truck as departing from a location nearly 2 hours away, which I guess must be the nearest FedEx location. UPS for me is somewhat in the middle. But with USPS often being the cheapest, fastest, with guaranteed once-per-day delivery, and free Saturday delivery - well suffice it to say it makes me happy when I have the option to use USPS. I often have stuff that was supposed to take a week getting delivered in 1-3 days.
 
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