Amazon isn't what it used to be to the point where I often look elsewhere first before ordering from them.
If you go back probably 8 years (maybe more) ... no such thing as Prime, order something, delivery included and it was there next day ... then it became min order value £20 ... and then came Prime to get the same level of service ... now Prime and it's often 2 day delivery.
Often goods advertised at one cost with Prime i.e. £50 and next day delivery .....keep searching on Amazon and you find the same product for say £46 with 3 day delivery ... so what am I paying a monthly fee for next day delivery for or does Prime now mean we just deliver when we feel like it and in you're paying a monthly fee for something we use every angle we can to not fulfill.
Smacks of beancounter / shareholders running it and their meetings must just consist of .... we haven't got enough of their money, how can we contrive ways to get more of it and give them a lesser service so we earn more of their money.
I also think it's ironic, ther original marketing was about online books infering it was saving the planet by not cutting down rainforests to print them ... hence the name ... but the amount of cardboard they use now for packaging ... with no send it back to be re-used policy, they're destroying 1000's of times what they initially promoted they'd save.
I could be totally wrong, this is just conjecture, but looking from the outside and the way it's changed very easy to get the impression that I have and not the "Caring Sharing Company" they initially promoted themselves as.
EDIT: Apologies if I slightly derailed a thread ... didn't mean to but it's a good reason to look at alternatives, I wish Qobuz realised it, if they offered a decent cast / connect I'm sure they'd get a huge following.