Classic Carl is a GREAT guy

[klamsoss]

@classic carl sent a Rotel cd player to a family friend of mine that unfortunately somehow got fouled up during shipping. It was clear that the issue wasn't a non-working player and that something had happened in transit despite what was described as "immaculate packing obviously prepared with expert care befitting equipment many, MANY times the cost of the Rotel". (Yes, that's a quote. I'd post a picture of the text message if I had saved it.)

Carl not only promptly sent a replacement Rotel that he had, but was super easy to work with through all of it and provided excellent communication. Every deal you make in your life doesn't go perfectly, and when things don't work out they way they're supposed to, you can only hope to be dealing with someone as helpful and honorable as Carl.

He's a great seller that I would happily work with again. THANK YOU!

 

[classic carl]

Thanks for the nice review @klamsoss. Sam was great through all of this too. His family friend sent the Rotel back to me before I sent him the other one. It appears that it might have been dropped by FedEx because one corner of the carton appeared to be mildly scrunched. I was able to get the display to flicker and the door to open and close by tapping on the deck anywhere. Obviously, there is a loose connectioon or a cold solder joint somewhere. Sam offered to take a look at the deck and possibly repair it for me. I sent it to him the other day.