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ebay Question - Safe or Not

sony6060

sony6060

Super Member
Banned
Listed an item for sale in USA only. No global option. I click 'send invoice' to view an overseas address. I stated they have to change to an USA address listed with ebay. Buyer does not change it to a USA address every time I looked at 'send invoice'. Three days later I open a cancel transaction case.

The next day, they pay with PayPal. This action removed the 'send invoice' and now shows an USA address when I click on 'print shipping label'. I also must send signature required with sale above $250.

Can this seller claim item not received and get automatic refund?
 
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It's probably not a scam, but a forwarding service (google the address), which is something overseas buyers do to reduce cost. That said, it may be a can of worms to avoid, esp. since the buyer does not seem to be communicating.

Is the address on the paypal transaction details page the same as the ship to?

Proof of Shipment is online or physical documentation from a shipping company that includes all of the following:

The date the item was shipped.
The recipient’s address, showing at least the city and state, or city and country, or zip/postal code (or international equivalent). The address information on your shipping receipt must match the address on the Transaction Details page.
Click to expand...
 
If you ship it to the address listed in Paypal and it is confirmed and you get a signature, you should be fine.
I've shipped to forwarding companies quite a bit as it is quite a bit cheaper for overseas buyers to go that route.
 
rvatfhunter said:
It's probably not a scam, but a forwarding service (google the address), which is something overseas buyers do to reduce cost. That said, it may be a can of worms to avoid, esp. since the buyer does not seem to be communicating.

Is the address on the paypal transaction details page the same as the ship to?
Click to expand...

Yes, PayPal is same as ship to address in USA. The ebay address is overseas.
 
I always state in my E Bay adds --------No shipping overseas and to third parties.
I DO NOT trust E bay and their "Global Shipping Settings"
 
You may be good to ship, but what happens after he gets it and starts a complaint such as not as advertised, or damaged in shipping and it wasn't.. then gets money back and doesn't want to ship back to you?

I'd get a hold of ebay and paypal and explain what happened.. see if they will cancel the sale... doubt it though since they don't want to seem to protect anyone from scams any more..
 
similost said:
You may be good to ship, but what happens after he gets it and starts a complaint such as not as advertised, or damaged in shipping and it wasn't.. then gets money back and doesn't want to ship back to you?

I'd get a hold of ebay and paypal and explain what happened.. see if they will cancel the sale... doubt it though since they don't want to seem to protect anyone from scams any more..
Click to expand...

I did open up a cancel transaction case a few days ago due to my auction stated ships to USA only. I'll call ebay, but in the last year I noticed they do about zip.

Zip- An issue earlier this year was another buyer opened up a case item not as described and then close the case an hour later stating it was a different seller, not me. ebay would not remove the demerit mark against me in my seller dashboard. That is lousy service as I pay seller fees for their service.
 
This is the reason my wife nor I sell on ebay.. Etsy is the way to go.. . lower fees. and they look out for both parties..
 
Ive looked at Etsy, the protection is one good thing as the sellers there are just about as nuts on some of their prices as they are on ebay.

Specially that guy selling the rega table parts with block wood or whatever.
 
sony6060 said:
Yes, PayPal is same as ship to address in USA. The ebay address is overseas.
Click to expand...

You should be fine. Seller protection is contingent upon you shipping to either the address on the PP transaction or the address on the ebay order details page. It sounds like both of these are the same and in the USA, so the address on the invoice becomes irrelevant.

Further, if it's a package forwarder, you're also protected against a not as described case, since packages that are shipped on to another location after delivery are not eligible for buyer protection.

In other words, as long as it makes it to that US address, you're golden.
 
Called ebay

Called ebay and they were helpful this time. ebay stated no seller protection when shipping to another address not listed with ebay.

ebay stated the buyer does not seem to understand my request of a USA address listed with ebay. So, ebay sent message to buyer they must change the foreign address to the USA address. Perhaps the message sent was in their language.

The buyer did fumble thru and changed it. So, the buyer must have their address verified with both ebay & paypal or no seller protection will be in place.
 
Sounds like you got an ebay bod who was making it up as they went along (or possibly just failed to grasp what you were telling them and was answering a completely different question). If I've understood this correctly and both the paypal transaction page and the ebay order details page list the US address, then what you were told bears no relation whatsoever to ebay or paypal policy.

Verified addresses, for example, have not been a requirement in years.
 
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