My son was in an accident yesterday at 2:45 pm. The car ahead of him did the 'right turn signal and hit the brakes at the same time' thing. My son was able to stop. The car behind him was either following too close, or going too fast, or not paying attention...probably all 3.
Anyway, my boy is fine...thankfully. And the car isn't totaled...thankfully. And it's not my sons fault...thankfully.
So, he got home about 4:15 and tried to file a report with Geico on their app. Apparently because the car is still 'driveable' the app gave him a choice of only 3 'approved' body shops. One is 35 miles away and the other 2 are over 60 miles away...with the soonest appointment on January 27th.
I nagged him to call the 800 number and forget the stupid app. He finally conceded and the service was fabulous. They made a 5pm appointment for us at out preferred body shop that's 10 minutes away, and the rental car was waiting for us when we got there. We were home by 5:30.
So there you go...good insurance company, just skip the useless app.
Anyway, my boy is fine...thankfully. And the car isn't totaled...thankfully. And it's not my sons fault...thankfully.
So, he got home about 4:15 and tried to file a report with Geico on their app. Apparently because the car is still 'driveable' the app gave him a choice of only 3 'approved' body shops. One is 35 miles away and the other 2 are over 60 miles away...with the soonest appointment on January 27th.
I nagged him to call the 800 number and forget the stupid app. He finally conceded and the service was fabulous. They made a 5pm appointment for us at out preferred body shop that's 10 minutes away, and the rental car was waiting for us when we got there. We were home by 5:30.
So there you go...good insurance company, just skip the useless app.