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It's tough to blame UPS...

Just file an eBay "not as described claim". It takes a just second. Indicate you want full refund of the bid price as it was destroyed beyond repair in shipping and it's silly to spend the money to send it back.
You're not being punitive, just forcing them to be responsible.
Why should you eat the loss when you did nothing wrong, and allow the seller to benefit?
 
Cheap receiver or not I would have filed a claim. Obvious damage and with the packing the way it was you would have gotten your money back probably within 24 hours.
 
Always pack a UPS package as if it will be tossed 15 feet down to a concrete floor because it has an better than even chance of having exactly that done to it. This has been verified by shipping battery powered g-meters. FEDEX is only slightly better. FWIW, USPS came out the clear winner with the lowest g forces
 
If you go to one of the UPS franchise shipping stores they will properly pack and guarantee safe shipping. It's well worth the extra fee. I think FedEx will do it also. If you want to pack it yourself have them look at the packing before you seal it up.
 
mr greg said:
If you go to one of the UPS franchise shipping stores they will properly pack and guarantee safe shipping. It's well worth the extra fee. I think FedEx will do it also. If you want to pack it yourself have them look at the packing before you seal it up.
Click to expand...

I hope that's been your positive experience, but for much of the threads on UPS Store packing, the experience has been uniformly poor for audio gear - primarily because audio gear requires some very good packing techniques that take time and money to implement. In some cases, UPS Store packing wasn't even up to the standard that UPS requires of us (or maybe even the FedEx packing recommendations).

Also, there have been a number of incidences where even if the UPS Store packed it, they can't get UPS to agree to a claim or back you up with a claim if there is shipping damage. The important thing to remember is the UPS Store is a franchise, not a company outlet, IIRC, and it doesn't necessarily have any better expertise in shipping heavy, relatively fragile audio equipment compared to other more bread and butter shippable items.

I don't have anything against the UPS Store, but I'd be damn sure I get in writing how they are going to pack my gear, and have them document it with photos and a written notation that they will pack it that way to ensure the best potential. Unfortunately, I don't feel the extra cost is worth it, I'd rather pack my own if possible.
 
mr greg said:
If you go to one of the UPS franchise shipping stores they will properly pack and guarantee safe shipping. It's well worth the extra fee. I think FedEx will do it also. If you want to pack it yourself have them look at the packing before you seal it up.
Click to expand...

I have a call into Fedex on this matter. I want to know if the Fedex store packs and insures for replacement cost rather than my acquisition cost. This makes a big difference.
 
aww... that is sad.. my little VGC SX-450 wasn't packed all that well when i bought it off ebay ..but it was $40 or something like that and $10 shipping ...happily mine arrived no worse (i think) for the trip.


but it is ad to see that little guy all beat up like that.
 
I would give negative feedback, to warn other buyers (perhaps prevent them from selling vintage again), and file a claim.
 
Some sellers do a horrid job at packaging. I paid good money for a set of speakers and the seller did an embarrassingly poor job and later sold a turner to another person and it arrived like your receiver did- no support inside. But there is another side.

There are those who do a great job and ensure everything arrives safely, but it isn't always cheap, especially when shipping big amps or speakers. In some cases packaging alone can cost almost $200 if its packaged to survive a drop, but buyers are too cheap to pay a little more. They would rather lowball or buy the cheaper one from a guy who doesn't care about his customers. Either way there's alot of cheap and lazy people.
 
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