It appears that the cueing is controlled by the main lever (off-on/cue-play), not a traditional cylinder which uses damping silicone. I did a little looking around and didn't find a lot on this model, I just looked at a cue/lift assembly photo for it on e=bay. I would operate the mechanism and observe how it works. I always suggest tracking down a service manual but in the case of most Kenwood decks I've serviced, they aren't very helpful in describing procedures, pretty much just a parts list and diagram. It may help to describe any issues you are having with it as well. Not sure if there is a particular problem you are having. Hopefully someone here who knows this deck will chime in soon. Welcome to AK and best luck !