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Marantz SR-5012 no sound

Brendan944

New Member
Just bought the 5012 2 weeks ago. Sounded great but sound output was lost yesterday while my wife was watching TV. When sound cut out the setup osd popped up on the speaker setup screen.

Did some testing... put my hand on the 5012, warm but not hot at all by any means... nothing out of the ordinary. Checked all connections, swapped out hdmi cables, went into setup and pulled up test tones only to find no test tones coming from any speaker... not even subwoofer. This leads me to believe something went amiss inside the 5012.

Did a factory reset and went back through the setup procedure. Once I got to the screen where it runs sound tests on speaker connections and asks if I hear sound. Nope, nothing on any channel.

Contacted the company I bought it from and was told my speakers are too powerful for the 5012 and caused the amp to pop. RMS on speakers are 90-200 watts. I have a full fluance signature series setup. I know they are nothing crazy good but was a budget decision above all and I've been very happy with them so far.

Now I'm no engineer but I was under the impression that the amp pushes its power to the speakers and doesn't really care what power the speakers want. Worst case scenario I get clipping at higher volumes and diminished spl from under powering. Always thought amps blow speakers and speakers dont blow amps? I know under powering is worse for the speaker than over powering but at the levels we are using these, I doubt it was even getting near the max output for the amp. Speakers are rated as 8 ohm, I have crossovers on amp set to 80hz and everything below gets sent to powered subwoofer. Did this to avoid sending the harder to amplify lower frequencies to the towers and just let the sub take care of them for now. Was that the wrong decision?

What do you guys think? The company I bought the 5012 is taking it back and I'm planning on replacing it with the denon AVR-X4400H for some extra headroom. But I dont think my speakers caused this. If I'm wrong please tell me.

I dont want to shoot myself in the foot here guys. Please share your ideas and knowledge with me and help me understand and make an informed decision.

Thanks!
 
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Do you think it's even necessary to step up to the denon 4400H I know I'm getting the better audyssey, plus more channels that I really dont need right now with the upgrade but is it really going to be worth all the extra money?
 
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Or should I just upgrade to the 6012? Stick with the 5012 and get a direct replacement?

They are trying to lead me towards the pioneer elite SC-LX501 I'm not a big fan of pioneer but I also dont have a ton of experience with them. Did have a pioneer elite plasma back in the day. But it broke down long before I believe it should have.

Is the marantz a problem child receiver? Is this a common problem for this generation?
 
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