The wood base is essential when shipping their amps. With the double walled inner and outer boxes and foam suspension pieces of foam between the two boxes I’m confident in items arriving intact no matter who ships it. FedEx, UPS etc.
I have shipped around 15 SS glass faced McIntosh amps over the years. Never had a broken faceplate. Never would remove glass either. If one feels like it you could remove knobs to prevent any glass damage. I would never recommend glass removal if proper packing is used.
Perhaps you got lucky but there have been cases where the amplifier had broken free from the plate it had been bolted to. @damacman can tell you all about it - and I had personally supervised pre-shipment preparation.
For the the small amount of time & effort it takes glass (and knobs) to be removed, it's well worth it. This is especially true of units still retaining original glass as replacements are known to have illumination issues.