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My AS21000 went into protection mode

Abel Fonseca

New Member
Hello Everyone,

Hope you are all having a great day. My yamaha as2100 went into protection mode. I have tried leaving it unplugged for days, weeks even, done a reset, etc, to no avail. I live in Honduras so sending it to the US to repair is very expensive and a logistical nightmare. I am weary of taking it to a local tech if the problem is too complex and fear they could make it worse

I applied the diagnostic mode and this is what I got.
ON led: flashes twice
Mute led: Flashes once
Line 2 led: ON
Phono led: ON
Tuner led: ON

This is what the google ai told me about the diagnostics output:
This specific combination of lights is a textbook signature in the Yamaha A-S2100 service firmware. It means your amplifier's safety computer has successfully isolated the problem to a single power line.

Your Diagnostic Breakdown

* STANDBY/ON (Blinks 2 times): This triggers a Power Supply (PS) Protection Mode. The main brain detected an incorrect operating voltage.
* TUNER, PHONO, LINE 2 (On steady): These input lamps serve as data indicators. Together, they target the +/-12V and +/-5V low-voltage analog power rails. These lines run the delicate pre-amp circuitry, not the heavy speaker amplifiers.
* MUTE (Blinks 1 time): This is the final binary key. A single blink isolates the failure directly to the Negative 12-Volt Analog Rail (-12V).

What is Actually Broken?

The micro-controller is sensing that the -12V line has completely collapsed to zero or is dragging heavily down to ground. Because this line feeds the high-end operational amplifiers and volume management circuits, the amp forces a hard shutdown to avoid destroying delicate audio silicon.
The hardware failure is almost always narrowed down to two parts:
1. A blown 7912-series negative voltage regulator IC (or its matching discrete transistor components) on the power distribution board.
2. A shorted surface-mount capacitor along that exact voltage path that has internally failed, causing a direct path to the metal frame/ground plane.

The Good News

Because this is an active error on a low-voltage control rail—and not a catastrophic blowout of your massive main toroidal transformer or the high-power output transistors—this type of repair is highly localized, relatively inexpensive, and easily fixable by any competent electronics technician.

Anyone have experience with this that could provide some very needed imput? Is what the ai saying accurate? Any other tips? Should this be an easy fix?

I would be very grateful of any help from the experts and gurus on this site. I have included a video of the diagnostic mode.

Thanks a lot in advance.

 
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If we can believe AI its suggesting a failed -12V voltage regulator(IC2, page 80), outside chance a failed cap(C24).
The IC2 is on the FUNCTION(3) board which has the small transformer and power cord connected.

Suggest try to measure the regulator voltage.
Disconnect amp from power for about 1 minute
Connect black multimeter probe to any black speaker connector
Connect red probe to connector W1 -12D pin as highlighted below
Select 25Vdc scale on meter
Plug amp back into power, expect the -12D pin to still read 0Vdc
Hit the power on button, wanting to briefly see -12Vdc on the -12D pin

If confirmed this would be a simple job for a tech or DIY
 

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Thanks for the reply, l will give that a try. I have a hard time believing all that ai spews as I have witnessed it hallucinating BS quite a bit. I cant find any mention anywhere else that the as2100 uses 7912 series voltage regulators for example.

After opening the case, there is a weird smell coming off from that corner of the amp, almost like a sickly sweet smell. I cant see the board well as it is below another board. is that smell normal for a 3 year old amp?
 
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I have a hard time believing all that ai spews as I have witnessed it hallucinating BS quite a bit.
Agree, seen too many errors however what surprised me is how AI went from,
Mute led: Flashes once
Line 2 led: ON
Phono led: ON
Tuner led: ON
to
The micro-controller is sensing that the -12V line has completely collapsed to zero or is dragging heavily down to ground.

The decoding of those LEDs is not in any sm I've seen, maybe others know of the source. In any case, good work by yamaha to put out meaningful diagnostics
 
AI is 60% accurate about anything IMO. Still young.
Hey OP did ya buy this piece new or used?

Edit: it's SI now, lol
 
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Agree, seen too many errors however what surprised me is how AI went from,

to


The decoding of those LEDs is not in any sm I've seen, maybe others know of the source. In any case, good work by yamaha to put out meaningful diagnostics
I opened up, removed the top board and had a look at the ps board. It does in fact have a 7912 voltage regulator. Maybe its not hallucinating too much after all. I will take it to a tech and hopefully he can confirm or pinpoint the fault.

AI is 60% accurate about anything IMO. Still young.
Hey OP did ya buy this piece new or used?

Edit: it's SI now, lol
I bought it factory refurbished, but it looked like new when I took it out of the box.

Cheers,
 
^ Also make sure the W1 ribbon cable is firmly attached (red X). Should be a side clip to unseat & reseat.
 
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Hopefully you are wanting to test the -12V supply on the function(3) board as per post #2.
Yeah the function(1) board blocks access

The function(1) board includes the microprocessor so it needs to be connected, ie all CB's connected and a ground connected
 
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I should have added that you can test for the -12V either at Function(3) W1 or the other end on that cable at connector CB510 (page 77 K6) on the function(1) board
 
I should have added that you can test for the -12V either at Function(3) W1 or the other end on that cable at connector CB510 (page 77 K6) on the function(1) board
:thumbsup: Yup...I had a good experience testing these from the male cable connector ends with mini grabbers. It's a common point. Less intrusive than probing individual regulators where they sit & less fuss than trying to figure out component pin outs.
 
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