I'm in the process of trying to get replacement faceplate glass for a MC2205 and Tom Manley took a good amount of his time to instruct me with respect to installing it correctly. I have no idea when I'll get the glass, but I've made notes about it. He also took time to tell me how to pre-emptively extend the service life of my (newly acquired) C28. Tom didn't make any money from his investment of time in me today, but as soon as he gets glass (I presume he'll get his before my name comes up on Mac's list) I'll be doing business with him. He's very generous with his time and advice. Thanks again, Tom.