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Rat Shack dying

Went to RS yesterday to ask the only guy working in the store some VERY BASIC questions about hooking up (the right way) a home theater 5.1 amplifier and connecting a flat screen tv to the whole system.

He knew NOTHING. Quite honestly...I knew 10x more than he did.

So I got 'zero' advice or help. I wonder why RS is going out of business???

I believe I needed to buy one 30 inch ' Y, Pb, Pr ' 'component' cable... and I definitely needed 2 pair of RCA 16 foot 'composite' cables and didn't even buy that. More sales lost for RS.

And spend $8 in gas round trip. The whole experience was quite frustrating.

I finally figured it out... but now have 2 more questions. Called Sony but they are a 'space case' as well. Wonder why Sony is going broke??? The Sony Tech Rep didn't even know how to connect his own gear! QUITE UNBELIEVABLE.

I mean, this is all 'pretty basic stuff' for folks 'in the business'.

I'm not trying to connect the amp to the ' Moon '. I'm just trying to connect a DVD (with 5.1) to a 5.1 amp, connect it all up 'component vice composite', and connect a Vizio flat screen TV into the whole mess. Guess it's impossible.

Called Best Buy but they didn't know how to do it, but said they could send someone out to the house to connect it...for $149!!!!!!!!!!!!!

I mean, this is all pretty basic stuff.

Maybe it's just Florida.

Why do you think someone owns you an explanation? Yiu wanted consulting service, but didn't want to pay for it. Guess what - you have to figure it yourself, knowlenge universe in Internet helps you. Why do you think electronic gear is so cheap comparing with few decades ago - this is because it does not include knowledge transfer anymore. Retailers and hardware makers have to live on very thin margin in cut throat competition with others. So do not expect free lunch. BB offered you consulting service - is it too expensive for you? But think bow much would it cost to someone to come to your house and do the job? Even more - how much would it cost someone's time to listen to you, understand the problem, and then explain a solution. If you buy several thousand worth of gear from a store, tbey may spend 30 minutes as a good will to help you, but why do you expect it from others without opening your wallet first?
 
Proof times have changed. Who would expect someone to actually know anything about what they sell. From here out I'll demand someone to open their wallet when asked for directions to the nearest Kwik-E-Mart, after all my time is $ and you get nothing from just being a decent human being.
 
The Article said:
Radio Shack burns through cash in failed attempt to stem losses.


Radio Shack's shares fell as much as 14 percent amid doubts about the company's long-term prospects as a series of executive exits have added to the competitive pressure it faces from stores offering a wider selection at lower prices.

I wonder if these are related.
 
Went to RS yesterday
He knew NOTHING. Quite honestly...I knew 10x more than he did.

So I got 'zero' advice or help. I wonder why RS is going out of business???

I believe I needed to buy one 30 inch ' Y, Pb, Pr ' 'component' cable... and I definitely needed 2 pair of RCA 16 foot 'composite' cables and didn't even buy that. More sales lost for RS.
Called Sony but they are a 'space case' as well. Wonder why Sony is going broke??? The Sony Tech Rep didn't even know how to connect his own gear!

Radio shack is Dead the twits in the shops just haven't been told yet.
Sony is NO longer in the TV business.
If you weren't aware of that? Shame on you.
 
Proof times have changed. Who would expect someone to actually know anything about what they sell. From here out I'll demand someone to open their wallet when asked for directions to the nearest Kwik-E-Mart, after all my time is $ and you get nothing from just being a decent human being.

Think of what would happen if the cook at your local McDonald's didn't know a hamburger patty from a cow patty. They both come from cows.
 
Think of what would happen if the cook at your local McDonald's didn't know a hamburger patty from a cow patty. They both come from cows.

It can happen too. Restaurant business is low margin also. That's why you may find rat's tail in burger or rotten veggies in salad.
 
Why do you think someone owns you an explanation? Yiu wanted consulting service, but didn't want to pay for it. Guess what - you have to figure it yourself, knowlenge universe in Internet helps you. Why do you think electronic gear is so cheap comparing with few decades ago - this is because it does not include knowledge transfer anymore. Retailers and hardware makers have to live on very thin margin in cut throat competition with others. So do not expect free lunch. BB offered you consulting service - is it too expensive for you? But think bow much would it cost to someone to come to your house and do the job? Even more - how much would it cost someone's time to listen to you, understand the problem, and then explain a solution. If you buy several thousand worth of gear from a store, tbey may spend 30 minutes as a good will to help you, but why do you expect it from others without opening your wallet first?

Time out.

I'm only talking about 2 sets of cables - 2 circuit connections.

I've already figured out the other 30+ sets of cables.

It's called: thank you for your advice.

$149 to connect '2 cables' ????????????????? I don't think so.

All they have to do is advise me as to where the 'cables' attach. Even Sony doesn't know, and it's THIER GEAR. Useless.

The problem is that no one knows the answer. Imagine that in this day and 'digital' age.

I've helped a TON OF PEOPLE over the years gladly, willingly, and taught at least 10 persons 'their' real 'professional' jobs, and it took months for each person. And I never expected a PAYMENT.



Are you serious???????????????
 
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I'm not a Consumer Reports fan, but last night I glanced through the new electronics report. Retailers, online and brick and mortar, were rated in every category. For retails stores, independent retailers rated first or second in nearly every single category. They were not the cheapest, but they were the, or close to the, best pretty much across the board according to this magazine.

Wonder why? Because they are one of the few places that provide acceptable to excellent customer service. Some chains, such as Costco, are very good at it also. I think most of us know where a good hardware store is.

Oh and BTW, Walmart was the worst across the board, Best Buy and Fry's, not much better. Wonder when they will get it?
 
In a perfect world they would "get it" when people stopped buying from them, but this is the real world, look at Radio Shack and draw your own conclusions.
 
I'm not gonna get into how horrible they are this time...I think others have said enough.

In my area, there are a few electronics stores that specialize in diy parts and projects, and they're doing just fine. I wonder what would happen if the RS went back to its roots and started selling these things and some common electronics. They can't be worse then now I don't think.
 
No surprise on the stock price. I owned Tandy stock in the early 80's after they took some of their post CB Boom cash and put it into Computers. I thought they may (Just MAY) be able to do something with their Radio Shack Computer Centers that were springing up in certain key test markets. I owned a TRS-80 model III and thought it was a good machine at the time. Obviously, the TRS-DOS software model flopped and lost to Apple and Microsoft.. I bailed on the stock long ago.

Their employees (I have known a few) used to be minimum wage with very little chance of gaining commission. They had to produce on a curve that matched estimated month sales revenue per sales person and anything over that curve earned a small commission. Most that I knew just took the job for an interim gig and moved on as soon as they got a "real" job as they stated. Managers and District Managers used to have a shot at decent money if they were in a good volume store or had growing districts. Store managers I knew had to control payroll and it was often that you only had one clerk on duty no matter how busy the store seemed, thus the long wait to check out. I used to dislike the constant question at checkout, "Can I get your name and address?", on the old hand written tickets they had years ago. Store managers told me it was for the mailing lists of the monthly flyers. I used to like those flyers. Regional Managers had the chance to earn big bucks back in the 70's and early 80's and I had a District Manager tell me at one point back then that the Regional Manager position was one of the best in the company for both routines and earnings potential. Not sure about now. I stopped going to RS when it became cell phone central.

I'm not sure how the company could have re-invented itself in the 90's, but I guess Cell Phone Sales was seen as a possible savior. Too bad it seems to have cannibalized the rest of their product line.
 
I'm not gonna get into how horrible they are this time...I think others have said enough.

In my area, there are a few electronics stores that specialize in diy parts and projects, and they're doing just fine. I wonder what would happen if the RS went back to its roots and started selling these things and some common electronics. They can't be worse then now I don't think.
I wholeheartedly agree with all but the last sentence, especially the part about going back to their roots. Thousands of people have told them the same thing over the years. I told them exactly the same thing, and more, as I was leaving them in 1993 after spending twenty-five years with them "back in the good old days of Radio Shack" as a joint-venture manager. Ever since then, just when I didn't think they could do anything worse to destroy what business they had left, they go and prove me wrong.
 
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The Radio Shack went out of business in the town I used to live in. They had a sale that got progressively cheaper every couple days until all was gone. I went in on one of the last days. Everything was 90% off! I couldn't believe how much stuff was left. I bought almost all of the electronic parts. I think I had about 3 garbage bags full, lol. I got some nice electronics kits too, couple soldering irons, tons of rechargeable batteries, lots of good stuff. Some guy beat me to the electronics drawers themselves though. That would have made a sweet toolbox.

The Radio Shack in my new town is still going. I have my eye on it though. If they go out, I'll buy another load of parts, hehe...
 
Thanks for putting this in front of their engineers....

Think of what would happen if the cook at your local McDonald's didn't know a hamburger patty from a cow patty. They both come from cows.

......they could still legally call it "100% beef". (Nah,they wouldn't go THIS far.)
 
In 2005 they spent a lot of money on this nice downtown Ft. Worth campus for their headquarters. It was really nice, but they had to know their finances were going downhill. I think greed at the top is what wrecked Tandy.

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Don't confuse greed with arrogance. Arrogance was inbred in Tandy Towers and (almost) all that aspired to climb their way to the top. Not so much in the "Good old days of Radio Shack" back in the 60s, 70s and early 80's. By the mid-eightys all the wrong people had risen to the top. Those are the jackasses that set a course for the abyss. It looks as if they have arrived.
 
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