• The move to the new server is done. There are some software and database maintenance updates in process. This has us passing the hat around to help out. We appreciate any donations. Seriously, even a dollar helps. The payment page may be found here - https://www.audiokarma.org/support.html

Report Problems with Ads Here!

Ok all three of these look related. Is there any chance that any of you seeing this could add our tool as a Chrome bookmark and send in some ad reports when you see this? Meanwhile we'll start hunting it down. Its just always super fast if we get a report.




No this is not supposed to happen, there must be an issue. I will investigate.
No Chrome for me. Do you have a tool for Safari? Would be glad to use it if you do.
 
This is normal behaviour when you are logged out - I noticed in the screen shot that you are not logged into your account:

View attachment 3522445

I don't know why it is blank, there should be an add in there... but that is a separate issue from the grey box. That box holds what we call the footer adhesion unit.
It is a recent thing, not being present prior to (I don't know when)- it started sometime during my mid-March to end of May hiatus.
 
Here's something new for me, not a big deal, but just something new.
When I begin to log in I get a blank advertisement bar at the top and bottom of the page. I have to hit the X box so I can click the Log In box. Like I said, not a big deal, just new. It started happening for over a week now.
Using an old IPad.
Here's a screenshot.
View attachment 3522318
I haven't experienced on AK, but I'm always logged in here..

I did have the same thing come up on another site(JM Bullion) and I was logged in there also..
The grey boxes,top and bottom, nothing in them except the X to close them and I couldn't do anything on the site until I closed them..
 
I'm a paid subscriber, noticing some small ads in the upper right part of the forum screen... eh??

MacOS Sequoia 15.5 (latest), Safari 18.5 (latest), not running usual ad-blocker (Ghostery) at the moment...

AK1.png


AK2.png
 
Darn it OK we had this on another site. I have a feeling it is a creative from a huge campaign which is the wrong size, and its causing an overflow of the Click Bubble. Not supposed to happen.

@dlucy or @M70AB2 - I will get rid of the creative, but if you want to be super awesome you could set up the Advally Reporting Tool in your browser bookmarks bar. That would allow you to do a direct report and its just faster to find these things!
 
Sorry to be pedantic, wondering if the upper banner ad is supposed to be there for paid subscribers?

iPad 9th-gen, iPadOS 18.6.2, Safari browser

IMG_0151.jpeg
 
If I'm not mistaken, it's been discussed numerous times in various threads of these types that ad banners are not targeted to members over subscribers
 
Hi Doug,
I'm usually not a complainer and I understand why this site has ads. I've been here for quite a few years and also customer of Best Buy for many years, but their ads on this site are beginning to alienate me from ever buying anything from them again. From what I've read on previous complaint posts going back for years this is nothing new. I wouldn't mind so much, but sometimes trying to close the ad out screws up my browser and I have to completely close out the browser in the middle of reading a post and come back again! Can't something be done about it?
 
Hi Doug,
I'm usually not a complainer and I understand why this site has ads. I've been here for quite a few years and also customer of Best Buy for many years, but their ads on this site are beginning to alienate me from ever buying anything from them again. From what I've read on previous complaint posts going back for years this is nothing new. I wouldn't mind so much, but sometimes trying to close the ad out screws up my browser and I have to completely close out the browser in the middle of reading a post and come back again! Can't something be done about it?

That's really a question for @Advally . I have very little idea how the ad mechanism works and even less knowledge on what advertisers do in order to break through to us website visitors.

@Advally is the above question something to be addressed in this thread? Or should it be moved to its own thread? I.e. is this kind of feedback useful to you as you troubleshoot visitor experiences?
 
That's really a question for @Advally . I have very little idea how the ad mechanism works and even less knowledge on what advertisers do in order to break through to us website visitors.

@Advally is the above question something to be addressed in this thread? Or should it be moved to its own thread? I.e. is this kind of feedback useful to you as you troubleshoot visitor experiences?
Thanks for the reply. I asked you because I thought this was the right place to report problems with ads. I'm just going to drop it. Take care.
 
That's really a question for @Advally . I have very little idea how the ad mechanism works and even less knowledge on what advertisers do in order to break through to us website visitors.

@Advally is the above question something to be addressed in this thread? Or should it be moved to its own thread? I.e. is this kind of feedback useful to you as you troubleshoot visitor experiences?

Oh yeah, really anything about ads is super helpful in this thread. We may not be the fastest all the time at getting to the conversation part of it - but it is extremely helpful to get feedback from members. Honestly, it is probably the best debugging tool we have, since ads are personalized to every individual person. Ads also show differently via VPNs so it is very useful to get feedback.

In the case of the Best Buy ads there was a real issue. We patched the issue, but it tends to be the "negative space" which is success. Rarely do people post "Oh yeah, you got rid of that, thanks!" but they will post when things are bad. What was happening with Best Buy was not supposed to happen, and it was a genuine flaw which we needed to fix.

Thanks, I saw that Doug was a moderator and thought he was taking care of it. My mistake.

No, you did good! The post from below is a great idea, try our Ad Reporting Tool. If you see something like that, you can report it directly and we can find it faster!

Try this posted a couple of days ago
 
It appears the latest update now generates a pop-up (see below):
Please allow ads on our site
Looks like you're using an ad blocker. We rely on advertising to help fund our site.

I wouldn't have an issue if this pop-up appeared only once but the pop-up appears often, usually every other time I change pages.
I get it that AK relies on advertisements, but I thought I, as a paid Subscriber, is not supposed to receive ads?
Is there a way to eliminate this annoying pop-up?
 
Last edited:
Back
Top Bottom