What exactly are you measuring , and with what. If it's DC, then you are looking at leakage through output coupling caps, which has nothing to do with volume.(and is pretty normal for a cap coupled amp without speakers connected). If it is with ACvoltmeter and Sinewave input, then you should check frequency extremes (50 hZ and 5000 hZ should suffice). I would try reversing speaker leads, then reversing input leads and see if it still seems unbalanced the same direction (If problem in amp, should change over to other side. If you are only using headphones, you can't easily reverse connections.