Klipsch has real problems with their dealer network. I haven't checked in a couple years, but I believe it's "the impossible dream" to find a dealer anywhere in New York State (other than maybe the Big Apple) where Heritage speakers are on display, and ready for audition.
And yes, as many have pointed out, their product line is too diverse, too spread out, for any reasonably sized retailer to stock. And the cheapening of their product via China doesn't help their image either.
Some companies successfully front "two" lines - John Deere for instance - they have the cheaper, light duty lawn tractors they sell at Lowes, Home Depot, et al. Then they have their "real" heavy duty lawn equipment that's sold only by John Deere dealers.
But Klipsch - they've spread their "Reference" speakers into multiple tiers - and they change model numbers every year or two it seems - even I've lost track of their current product line.
I honestly think that Klipsch needs to trim its product line - substantially - and aggressively manage its dealers to ensure that their entire product line is available for audition in major markets.
but the guy was an idiot.
