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Amazon Music Unlimited HD FAQ
Back to: Amazon Music HD | What is Amazon Music HD?
What is Amazon Music Unlimited HD?
Amazon Music HD is a new tier of premium quality music with more than 50 million songs in High Definition (HD) and millions of songs in Ultra High Definition (Ultra HD), the highest quality streaming audio available. At just $12.99/month for Prime members or $14.99/month for Amazon customers, Amazon Music HD makes high quality, lossless audio accessible to all music fans. Existing Amazon Music Unlimited subscribers (Individual or Family Plan) can upgrade to Amazon Music HD for an additional $5/month.
What audio quality does Amazon Music HD support?
Amazon Music HD offers lossless audio in two quality ranges: HD and Ultra HD.
HD tracks are 16-bit audio, with a minimum sample rate of 44.1 kHz (16/44.1 is also referred to as CD-quality), and an average bitrate of 850 kbps. Ultra HD tracks have a bit depth of 24 bits, with sample rates ranging from 44.1 kHz up to 192 kHz, and an average bitrate of 3730 kbps.
In comparison, most standard streaming services currently offer Standard Definition (SD) with a bitrate up to 320 kbps. These audio files use lossy compression, where details of the original audio are removed in order to reduce the file size. By contrast, Amazon Music HD preserves the original recording information to deliver the highest quality sound available, more than 2x the bitrate in HD and more than 10x the bitrate at the highest Ultra HD bitrate. Amazon Music HD will always play the highest quality content available, based on network, device capability and your selected settings.
click here.
Which iOS devices support Amazon Music HD?
Most iPhones and iPads released since 2014 (devices running on iOS 11, or later) can support HD/Ultra HD (up to 24-bit, 48kHz) without any additional equipment. In order to play songs at higher sample rates (96 or 192 kHz), iPhone customers can connect an external DAC capable of supporting those higher sample rates.
Apple AirPlay supports HD quality playback.
Which Android devices support Amazon Music HD?
Most Android devices released since 2014 can support HD/Ultra HD playback (up to 48kHz). Please ensure that your device is running on Android Lollipop, or later.
At this time Amazon Music HD is not supported on Chromecast.
Which Mac devices support Amazon Music HD?
Any Mac from 2013 or later supports HD/Ultra HD. However, adjusting the default Mac audio settings is required to listen in the highest quality:
Which Windows devices support Amazon Music HD?
PC support for HD/Ultra HD playback depends on the built-in audio player and DAC, which varies by device. Please check your manufacturer specifications.
Which home audio devices support Amazon Music HD?
Amazon Music is integrated in to many home audio devices, including receivers, amplifiers, speakers, and sound bars. Often, you can control playback directly by signing in to Amazon Music within the manufacturer application. For a list of our preferred partners, click here.
We are constantly working to bring Amazon Music to more devices by partnering with leading audio manufacturers. If your device is not listed in our preferred brands, you may still be able to play Amazon Music HD through a wired or wireless connection on your device.
How do I know if I need an external DAC?
If your device has a built-in DAC that does not support HD/Ultra HD audio, then you need an external DAC when connecting your player to your headphones or speakers to listen in HD/Ultra HD.
In order to play Ultra HD, the external DAC at a minimum must be capable of processing files with a bit depth of 24-bit and sample rates of at least 44.1 kHz. Check the DAC specifications to ensure it can play higher sample rates available with Ultra HD (48 kHz, 96 kHz, 192 kHz).
On iOS, disable the Alexa Wake Word feature in Settings to ensure playback through your DAC at the highest resolution.
At this time, external DACs are not supported on Android.
help here or contact Amazon customer service.
Back to: Amazon Music HD | What is Amazon Music HD?
What is Amazon Music Unlimited HD?
Amazon Music HD is a new tier of premium quality music with more than 50 million songs in High Definition (HD) and millions of songs in Ultra High Definition (Ultra HD), the highest quality streaming audio available. At just $12.99/month for Prime members or $14.99/month for Amazon customers, Amazon Music HD makes high quality, lossless audio accessible to all music fans. Existing Amazon Music Unlimited subscribers (Individual or Family Plan) can upgrade to Amazon Music HD for an additional $5/month.
What audio quality does Amazon Music HD support?
Amazon Music HD offers lossless audio in two quality ranges: HD and Ultra HD.
HD tracks are 16-bit audio, with a minimum sample rate of 44.1 kHz (16/44.1 is also referred to as CD-quality), and an average bitrate of 850 kbps. Ultra HD tracks have a bit depth of 24 bits, with sample rates ranging from 44.1 kHz up to 192 kHz, and an average bitrate of 3730 kbps.
In comparison, most standard streaming services currently offer Standard Definition (SD) with a bitrate up to 320 kbps. These audio files use lossy compression, where details of the original audio are removed in order to reduce the file size. By contrast, Amazon Music HD preserves the original recording information to deliver the highest quality sound available, more than 2x the bitrate in HD and more than 10x the bitrate at the highest Ultra HD bitrate. Amazon Music HD will always play the highest quality content available, based on network, device capability and your selected settings.
click here.
Which iOS devices support Amazon Music HD?
Most iPhones and iPads released since 2014 (devices running on iOS 11, or later) can support HD/Ultra HD (up to 24-bit, 48kHz) without any additional equipment. In order to play songs at higher sample rates (96 or 192 kHz), iPhone customers can connect an external DAC capable of supporting those higher sample rates.
Apple AirPlay supports HD quality playback.
Which Android devices support Amazon Music HD?
Most Android devices released since 2014 can support HD/Ultra HD playback (up to 48kHz). Please ensure that your device is running on Android Lollipop, or later.
At this time Amazon Music HD is not supported on Chromecast.
Which Mac devices support Amazon Music HD?
Any Mac from 2013 or later supports HD/Ultra HD. However, adjusting the default Mac audio settings is required to listen in the highest quality:
- Go to Applications/Utilities folder
- Open “Audio MIDI Setup.app”
- Update speaker or headphone “Format” setting to the highest sample rate for 24-bit (96 kHz or 192 kHz)
Which Windows devices support Amazon Music HD?
PC support for HD/Ultra HD playback depends on the built-in audio player and DAC, which varies by device. Please check your manufacturer specifications.
Which home audio devices support Amazon Music HD?
Amazon Music is integrated in to many home audio devices, including receivers, amplifiers, speakers, and sound bars. Often, you can control playback directly by signing in to Amazon Music within the manufacturer application. For a list of our preferred partners, click here.
We are constantly working to bring Amazon Music to more devices by partnering with leading audio manufacturers. If your device is not listed in our preferred brands, you may still be able to play Amazon Music HD through a wired or wireless connection on your device.
How do I know if I need an external DAC?
If your device has a built-in DAC that does not support HD/Ultra HD audio, then you need an external DAC when connecting your player to your headphones or speakers to listen in HD/Ultra HD.
In order to play Ultra HD, the external DAC at a minimum must be capable of processing files with a bit depth of 24-bit and sample rates of at least 44.1 kHz. Check the DAC specifications to ensure it can play higher sample rates available with Ultra HD (48 kHz, 96 kHz, 192 kHz).
On iOS, disable the Alexa Wake Word feature in Settings to ensure playback through your DAC at the highest resolution.
At this time, external DACs are not supported on Android.
help here or contact Amazon customer service.