• The move to the new server is done. There are some software and database maintenance updates in process. This has us passing the hat around to help out. We appreciate any donations. Seriously, even a dollar helps. The payment page may be found here - https://www.audiokarma.org/support.html

Tire shop experience

bzb882

AK Subscriber
Subscriber
So today I took my car in to get the two front tires fixed. One flat, one with a slow leak. I purchased road hazard when I got the tires. Tire shop tells me they're shot due to how much tread is left. Actually you couldn’t see the top of Lincoln’s head, but it was close. Tires are 90,000 mile tires with just over 25,000 miles on them. Quote for new tires is $411. I ask if that includes the prorate for the old tires. I’m then told I should have opened a ticket with Michelin. Obviously, my response was how would I have known to do that since I came in for a road hazard fix. They did call Michelin and with the prorate I ended up paying $204 for two new tires. I told the manager (he’s new) that I’d been dealing with them for over 30 years and they always prorated the old tires without me asking or contacting the manufacturer. What has your experience been?
 
Register to hide this ad
I've never had a prorate but have had a road hazard fix or two and each time I had the warranty paper and invoice with me and they took care of it. Costco replaced a battery for free once because the guy informed me it was under the replacement warranty and I didn't know it... that was neat. Honestly, for the wear you indicated I think Michelin did you okay. The dealer will usually do what is best for them so you have to look out for your own interests by being your own advocate... that has been my most common experience.
 
Did they suggest an alignment? That seems like excessive wear to me.
They did, but both front tires showed slightly more wear on the inside and outside tread indicating a slightly underinflated condition, not an alignment problem,
 
I've gone to a nation wide tire store for many years. Always got the road hazard insurance except, one time I didn't. Of course, that's the one time I needed it (ran into a curb to avoid an a**hole). Put the spare on and headed for the nearest store. The manager looked though my history and then offered to sell me the insurance, on this set of tires, and install a new tire at no additional cost. The insurance (for all 4 tires) was less than the cost of a new tire. :thumbsup:
 
I've had tires wear out before their rated mileage but 25K miles on tires rated for 90K seems more than a little off. I'd be hesitant to put the same ones back on. How are the other 2 rears? Were they square and rotated or staggered so they couldn't be rotated?
 
I've had tires wear out before their rated mileage but 25K miles on tires rated for 90K seems more than a little off. I'd be hesitant to put the same ones back on. How are the other 2 rears? Were they square and rotated or staggered so they couldn't be rotated?
They were rotated about 3 years ago when the back tires were purchased.
 
Another thing. The manager told me the cabin air filter needed to be replaced. Why they were looking at that I can only surmise they were looking for ways to make more money. So today I go to swap out the filter. Its a 2005 Camry for those familiar with how to access the cabin air filter. You need to remove the glove box by unscrewing one phillips screw and slipping the little connecting rod off. You then have to press in on both sides of the glove box in order to get the tabs to clear. Well, I find one tab broken off today and the piston just falls out on the floor. Mechanic must have pulled the glove box out without doing those two steps. Not worth fixing, but I'm pretty pissed,
 
I’m sold on Costco for tires. A few years ago we had a tire go bad. The current version of the same tire catalog number had a subtle change to the tread pattern. Costco will not mix tires on the same axle so the bad tire was replaced under warranty and the other one was free. IIRC they didn’t charge for mounting and balancing on the freebie policy tire.
 
2006 Camry wearing out 90K mile Michelins in 25K miles? I know its a previous generation but I have some relatively inexpensive Kuhmo Solus tires on my 98 Camry and they have about 40K miles on them with a lot more to go. I'd be pretty upset with Michelin if I only got 1/3 the rated mileage out of them.
 
2006 Camry wearing out 90K mile Michelins in 25K miles? I know its a previous generation but I have some relatively inexpensive Kuhmo Solus tires on my 98 Camry and they have about 40K miles on them with a lot more to go. I'd be pretty upset with Michelin if I only got 1/3 the rated mileage out of them.
2005 model, and I'm not an agressive driver. My brakes last forever,
 
Most tires I've owned don't last me as long as they are rated for .. if memory serves me well. Never kept track of the actual miles .. per say .. I just replace when the tread is not to my liking .. probably sooner then I should .. but I like to have good condition tires on my cars.

I have alignments done on all new tires and also rotate from time to time .. per mechanic recommendation.

Last tires I owned on my old Nissan Sentra were Yokohama's. They seemed to age well and were still in very good condition when we traded in the Sentra earlier this year.
 
Last edited:
I buy used tires and have a llanteria slap them on. I don't bother with getting balance, I have never had a alignment, vibration, or wear issue for not doing so. I make sure the tires are the correct pressure and off I go. Don't care about babying them because they are cheap. Maybe it is my truck-like Crown Vic that allows me to do this.
 
Bought a set of 60K Toyo's for the wife's 67 Mustang (Last set were a house brand from a large chain tire store here in the West we got 52K on 40K tires) and the rear tires were shot in just 20K They replaced them for less then $50 each. Never liked them they were way to stiff with poor dry surface grip. The House brand tires were great but were no longer available.
 
I've had my gripes with tire stores over the years. Getting a good line up was a crap shoot at best. Putting 5,000 miles on a pricy new set of tires and finding out the line up is no good by way of tire wear (cause of toe, you might not feel it when you drive, even if Lee says you can) is a bad thing.
So, I got this left over thing (highly recommend it) in the pictures for peanuts, cause every one wants the fancy $30,000 machine now. It checks caster, camber, toe and kingpin inclination in about a minute. But not bent wheels. That requires a wheel spin.
I stick it to the car (I use a power inverter) as soon as I round the corner out of site. The thing says lineup is bad, it don't lie.
When I return a few minutes later they say the thing ain't no good cause it ain't on a level rack, pull it back in on the level rack they say. So on the rack it goes. The fancy machine says line up is good. So I put my old thing on it. Old thing says it's bad. It's hard to argue with the old thing on the level rack, cause it don't lie.
They say they will calibrate their fancy machine and do it again, next week. The fancy calibrate guy uses a $10 six inch "highly subjective" plumbers bubble level to calibrate the "entire" $30,000 fancy machine, with "one" read, in "one ' location.
I say no, use my old thing what's on the car right now and what works right now so I can go down the road right now, or put my old tires back on the old car right now.
I get good miles out of my tires right now.
Cause the old thing don't lie. Cause it's self calibrating by design every time it's used.
Yes, it's dead on. Every time. But you do have to know how to use it. That's ok, I teach them.

You got to watch them tire store guys. They're not crooks. Sometimes they just need a little help doing the job they went to school and got certified for. Or did they?

P1010002 (2).JPG P1010003 (3).JPG
 
The other thing I didn't mention was the power steering rack. They told me that the boots had disintegrated because the rack was leaking fluid. Quoted me $1,200 for a new rack, flush and alignment. Boots had disintegrated, no fluid leak. I replaced the boots myself,
 
We always hear about getting cheated, but often don't hear it when a mechanic is honest. My adult daughters older Honda Accord was leaking oil. Two shops said it was the main seal, as I recall quoted around $750. I recommended a mechanic who I always took my Honda's too. They quoted a bit less, sight unseen, so she took it there. The next day, showed up to pick up the car. Price was $79. All it needed was a new sensor unit.

The shop could have charged $700 and only replaced a sensor, but didn't. That is why I go there when my Honda's (rarely) need repair.
 
Last edited:
Back
Top Bottom