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Volume and balance issues in an Onkyo Integra amplifier

Pomegranate

Active Member
Hi everyone!
I recently bought an Onkyo Integra amplifier that I've been on the lookout for for a long time. Onkyo Integra A-R700, identical to the A-8780 model. It's in really good condition on the outside, but it had two issues when I turned it on.
First, when the volume knob was turned all the way down, from the left speaker came music at a normal volume. And secondly, the left channel was a little quieter than the right one.
For the first problem, I read a post by someone else that the rotary potentiometer had two plastic discs inside and one of them was cracked. This line of amplifiers use a motorized, two-way rotary potentiometer made by Alps (I believe also called Blue Velvet?). Replacements are very expensive and most likely fake, so I decided to open up the potentiometer and glue that disc back together.
It's quite difficult to access the assembly, I had to take the entire front plate off. But I got to it in the end, took it apart and glued the disc with some super glue. I put everything back and now the issue with the left speaker is resolved. I guess it made sense why the left channel had the problem, as it is the disc closest to the end of the shaft and gets more tension when turned. Probably the previous owner turned it with too much force.

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But the problem with the slight imbalance on the channels is still there. Do you think the potentiometer is still to blame for this? I sprayed contact cleaner on the other potentiometers, on the fuses and on the main relay. I couldn't open the speaker relays also, but this problem appears on both channels, so I don't think they are the problem.
One thing I also suspect is the knob for switching between Tone and Source Direct. It has a linear switch inside that I also sprayed, but sometimes when I switch it on Source Direct, the right speaker gets much louder than on Tone. Or maybe the main capacitors? They look like they have started to bulge, but I'm not sure. And the other capacitors in the circuit seem to be fine.

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I'm also planning to look for a spare potentiometer, just in case my repair won't last long. But the ones I see for sale have only three prongs for each channel, whereas mine has four. Would the ones with only three work?
 
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So, a little update. Sometimes, when I jiggled the knob between Tone and Direct, the right channel got really loud all of a sudden. I kept listening to music with the left channel slightly quieter than the right one, then one day thee left one just turned on with a normal volume. Then I tried switching between Tone and Direct and the left one went back to a lower volume. Then the next week it did the same thing. I left the knob on Direct and now, almost every time I turn on the amplifier, the volume is equal on both channels. And the left is mostly fine, except for music with high notes, like opera, when it's clipping. Also the volume may drop a little for a few moments, or sound grainy.
So my hope is that the situation is caused by the dirty knob selector or speaker relay (even though I cleaned them both like three times), maybe even a dry capacitor.
 
Clean the pots then apply some Deoxit F100L fader lube (bottle says: "lubricant for conductive plastic faders & controls"). Look at the bottom of the main filter caps for brown stuff leaking/oozing out (there is a small vent on the bottom)
 
Clean the pots then apply some Deoxit F100L fader lube (bottle says: "lubricant for conductive plastic faders & controls"). Look at the bottom of the main filter caps for brown stuff leaking/oozing out (there is a small vent on the bottom)
All the capacitors seem fine, nothing leaking. And unfortunately I can't find any Deoxit products where I live. I think I'll do some more spraying with the contact cleaner.
 
All the capacitors seem fine, nothing leaking. And unfortunately I can't find any Deoxit products where I live. I think I'll do some more spraying with the contact cleaner.
Amazon to your rescue:
 
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