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Volume issues with Denon PRA-S10 (opamp?)

SebVanDijk

New Member
Hi everybody,

Since about a year I'm the proud and happy owner of 2 Denon POA-S10 monoblocks with matching PRA-S10 preamp. The only problem I have with the PRA is the quite challenging volume control. Changing the volume is a matter of delicately touching the remote to prevent the volume being way too loud or way too low. Especially with headphones, there is not really a choice between no sound or no more eardrums.

Because I had a strong feeling that this wonderful preamp was too well designed for such clumsiness, I took the service manual and opened up the amp to do some investigations, altough I have a rather limited knowledge of electronics.

I started with adjusting the output offset voltage because the manual told me so. But there I immediately found a/the problem, because there was no way the difference between Pin 1 and 3 on TP001 was going to be less than 100mV. Best I could do was about 1V. The adjustment on TP002 however was a piece of cake.

Schermafbeelding 2022-05-13 165509.png

After some hours of checking, measuring and looking at the schematic diagram, I started thinking that the two opamps which you can see in the image just beneath TP001 and TP002 cause the problem.

They both reveice 16.6V on pin 4 & 8. Then on pin 2-3 (R-ch opamp) and pin 5-6 (L-ch opamp) they receive 0.0016V. The output on pin 1/7 (L-ch) is 10.5/9.6V and on pin 1/7 (R-ch) is 0.002/0.001V. That appears to me to be a too big difference.


IMG-20220512-WA0010.jpegSchermafbeelding 2022-05-13 171105.png

The bottom of the circuit boards look very nice, all solderings look great. I do not know where else to look, but I see no reasons to assume there are other defective parts. So I have a few questions actually:

- Am I right that the L-ch opamp is faulty?
- If so, how is that possible?
- If not, than what might be the problem of the impossible volume control?
 

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Hello,
I have the same preamp with 2 poa 6600.
My problem is exactly the same. Can't control the volume easily. Very loud or very low.
Did you find out if this is normal?
I had also a pra 1500 and it needed to set at 12 o'clock volume to get the results of 9 o'clock of s10.
 
Sorry I missed this message, apparently notifications do not work.

I brought the preamp to an audio dealer who had it fixed by a (pretty competent) repair shop. I don't know exactly what they did. The invoice only stated that they adjusted the gain.

Volume control is now much better, but I wonder if they followed the service manual for adjustment of the volume offset and noticed the odd values. I may once bring it to someone who can overhaul the entire preamp, but for now I am satisfied.
 
Sorry I missed this message, apparently notifications do not work.

I brought the preamp to an audio dealer who had it fixed by a (pretty competent) repair shop. I don't know exactly what they did. The invoice only stated that they adjusted the gain.

Volume control is now much better, but I wonder if they followed the service manual for adjustment of the volume offset and noticed the odd values. I may once bring it to someone who can overhaul the entire preamp, but for now I am satisfied.
Hello,
It's been some time now that i sold it but the problem was a faulty potentiometer. Managed to find an original alps one, replaced it and everything was fine after that. Greetings.
 
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