When to leave neg feedback?

[Pythonman]

How much crap lying misrepresentation of an Ebay item will you tolerate before you realize contacting the seller and trying to get you to accept some side deal is no longer in the best interests for you or other buyers? I mean honestly! I recently bought an lp of Fleetwood Mac and the seller had the cover listed as near mint and the vinyl as excellent. So I click buy and THEN get a message the seller is going to be away for three weeks. Wonderful. The record shows up finally and has about 8 good coffee mug stains on the front, the record is trashed and I am disgusted because here we go again with someone's warped sense of the conditions of what they are selling. No I did not try to contact the seller. I Left negative feedback and pulled no punches! No more niceguy to any crooks that sell garbage listed as near mint!

 

[bobsvinyl]

I try to work it out with the seller before leaving negative feedback. Were the coffee stains visible in the description photo/photos? What kind of feedback did the seller have? Before I bid on anything, I do a little background check on the seller's feedback to see if there have been other problems. I also use eBay's photo enlargement to examine the cover for any imperfections before bidding.

I personally stopped buying records on eBay because of the haphazard grading. I buy on AK and places where I can look at the record in person and examine it.

 

[bowtie427ss]

My first thought is "...................... and you're still buying vinyl on ebay?"

I personally stopped buying records on eBay because of the haphazard grading. I buy on AK and places where I can look at the record in person and examine it.

This, all day long.

 

[4-2-7]

If it's a blatant lie by the seller just to grab money and worry about it later.
I'll leave a negative, no communication at all when the cost is maybe blow $100. I weigh my time as a valuable and don't need to be packing and shipping back items. I feel it's best to get rid of this type of seller and more buyers should help remove them.

 

[Big Steve-o]

I haven't gotten a decent deal on a record from eBay since 2001. For whatever reason, eBay buyers are willing to go over retail every time. Which is mind-boggling, since if you're buying records online, you can get just about anything ever pressed on discogs or gemm. As far as negative feedback, any clown representing a record as NM with coffee stains on it deserves the bad feedback. I know records are back in the mainstream, but who is telling people that common records are worth their weight in gold? I see scratched to hell records with ridiculous asking prices all the time.

 

[Starquest]

Before I bid on anything, I do a little background check on the seller's feedback to see if there have been other problems.

The problem with this is that many people are reluctant to leave negative feedback, and they try to "work things out" with the seller before doing so. Exactly what people are saying here.

So some negative transactions fly under the radar, and you're left with a feedback picture that is not accurate.

Still, I've done OK on ebay with records lately. Yeah, I've gotten hosed a few times, but haven't yet left negative feedback.

 

[wd409]

if it is something that realistically could be missed, in other words whatever the flaw is, it isnt full-on blatant about it... i will give benefit that it was legitimately missed or perhaps even forgot to mention while writing the ad because it wasnt screaming out at them..

if a situation like the op mentions happens though, well, thats blatantly misrepresenting the item, i would leave the negative and then file a not as described straight away, if the "mistake" is that terrible then yeah I agree about bypassing the whole 'working it out' nonsense. if someone robs you they rob you, you dont work it out with them, you report it. (lying about the item is robbing you if you otherwise would not have bought it had you known the true condition.)

 

[timofred]

Coffee mug stains on a near mint cover ?
Oh no you don't.
Kick him hard and fast and often.

 

[kahlfin1k]

Rules for negative feedback:

If it's a "local" purchase the negative feedback should only include one stage of the transaction.

For international or, "global" transactions the negative feedback should include all stages.

If an "amplifier" is received in non-"operational" condition a large amount of negative feedback is always necessary.

If you leave positive feedback when it should be negative it may cause instability in the market.

Sorry I couldn't resist

 

[petehall347]

only as a last resort leave a negative ... try and work it out with the seller first ..maybe you will get some money back and get to keep the item ..
if its not sorted in say 7 days or more and the seller is pissing you off leave a negative or neutral ..
funny thing is i have see plenty of negative feedbacks from happy customers ..some people are plain stupid .

 

[truck]

Don't you think that not leaving negative feedback for misrepresented items is partially the reason there are so many bad sellers?

 

[SoCal Sam]

If you are the buyer, all options are open including returning the item for near automatic refund. You do not have to fear feedback as sellers are not allowed return negative. Site policy is in your favor.

 

[Karmices]

So I click buy and THEN get a message the seller is going to be away for three weeks

If you get an automated email about a seller being out of town, that info is listed on the auction page. You should've been able to to see that before you bought it,

As for the negative feedback. This was obviously not as stated. I'd contact the seller first. If no response, then file a complaint with eBay and go from there.

 

[bhuskins]

File a item not as described case...period...get your money back and make him pay for return shipping.

If you file negative feedback without contacting the seller it's pretty easy for the seller to get the feedback removed. You need a thread of discussion to justify the feedback and make it stick. The negative feedback should be the last thing you do after you've received a refund...and that's only if you think he still deserves it due to lack of cooperation or whatever. Usually a full refund and seller or eBay paid return shipping is enough of a solution where no negative feedback is justified at that point.

 

[beat_truck]

I'd file a not as described case, get your money back, and then leave negative feedback because they lied about the condition.:thmbsp:

 

[Yggdrasill]

This is a hard one for me. I agree with those who have posted that sometimes people make mistakes and it's best to try to work things out. I also agreed with those who say that someone who tries to rip you off should be punished.

The thing is, AT BEST, even if you get a refund, it's still your time and money for return shipping.

"Near mint" is a term that has specific definition for records under Ebay. A seller has to take responsibility not just for posting an accurate description, but also for understanding what the language they use conveys. In other words, it doesn't matter what "mint" means to them; it matters what it means to the buyer. I would never blame the OP for being charitable but neither would I blame them for holding the seller accountable. :boxing::bash:istols:

 

[Ed in Tx]

When you order a listed quantity of an item from a large ebay dealer with 10,000+ feedback, listing says shipping can be delayed up to 5 days, 8 days pass with no shipping, I contact seller, uses excuse the items don't pass their QC. Seems they should have checked that before listing. I look at their feedback and see within the last month they have several others no ship after delay, same excuse, different item. Finally they canceled the order and I get a refund two weeks later. Terrible seller. That's when I give negative feedback.