They have several otherwise-impossible-to find manuals that I would very much like to order. Reputation for quality is outstanding and the pricing is very reasonable.
But... when I start to read how to buy/pay (and all of the other "read this first" crap) for the order I start to get a big bloody headache and just walk away. First rule of business: make it really easy for the customers to throw money at you!!!
Maybe I'm just getting old ( methinks that's a given at this point) but my patience ain't what it used to be. Which was nonexistent to start with. Nowadays I'm running at a deficit