Having sold Mirage and Def Tech when they first came out with Bi-Polar designs I can tell you what the average customer's reaction was. As soon as you make a Bi-Polar speaker you have just lost the vast majority of your potential customer base. Companies, understandably, want to sell product and making a design choice that dramatically limits your potential sales will not be supported for long. A small company aiming at a niche market that is willing to make accommodations for better sound can make Bi/Di-polar speakers. A larger company that wants market will have a much harder time of it.
Are you saying that the average customer didn't like the sound of a bi-polar design and that would turn them off from the brand altogether? Def Tech's certainly seemed to sell well. I remember the first time I heard a set of BP-20s properly set up at Goodwin's audio back in the mid-90's. I was just getting into audio, but I was really impressed.