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Can't post, Can't Edit, Permissions, etc... Please use this thread

I thought Merrylander meant either of these two:

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Gentlemen - I'm still not receiving e-mail notifications when new posts show up in watched threads nor new conversations. Is anyone else having this issue? Thanks!

EDIT: I changed my e-mail address in my profile and I am getting e-mail notifications now. But the old one I have been using for years "@sbcglobal.net" stopped getting the e-mail alerts.
 
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I have the same problem. Effectively being unsubscribed from threads due to not getting notifications. I've informed the mods, posted on this forum and it remains a shitfight. I know we had to go over to this new forum. The old format was crap. Blah blah blah.

Don't hold your breath waiting for a resolution to the problem.

Like I said, I really feel sorry for all of the fine people slogging away at trying to get to the bottom of all the problems. We users might be annoyed at what we are faced with, but what we are not faced with is trying to track down the cause of the problem and then badgering away at a solution. My heart goes out to those individuals.

I get annoyed also at the endless stream of members who say "It's all fine now" or "There aren't any problems" or even worse the ones who get annoyed that you are reporting problems and insinuate that to do so is to be ungrateful for the hard work put in. It might be fine for some, or perhaps they aren't paying attention to what is going on but for others this format(YES I know it was necessary to switch) has for now, lessened the experience of AK. It is necessary to post about the problems. How is anyone going to get to the bottom of the cause, if nobody is alerting them to the problem?

Oh yeah. It has nothing to do with notifications being switched off. They aren't.
 
theophile said:
I have the same problem. Effectively being unsubscribed from threads due to not getting notifications. I've informed the mods, posted on this forum and it remains a shitfight. I know we had to go over to this new forum. The old format was crap. Blah blah blah.
.
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Oh yeah. It has nothing to do with notifications being switched off. They aren't.
Click to expand...

I did change my e-mail address in the Contact Details to a different one, and I'm now receiving e-mail notifications (to a gmail account.) Switch back to my old sbcglobal.net account, and no notification. So, if you have a second e-mail account, perhaps you can try that exercise?
 
i find it important to mention if its fine for them or not .. it can help whoever is working on these issues .. also it might be better to add if having problems what operating system and browser you are having problems with . and maybe trying a different browser ..
simply clearing cache and history in the browser can fix some issues as it is remembering old codes etc after they have been updated ..
after exhausting everything you tried at your end report back with what you have tried and the powers that be will look into it for sure .
ok here we go ..
linux ubuntu ...
slimjet browser .
not cleared anything for ages ..
all working fine as far as i am aware .. just user error on my part for me ..
i feel for those having to be patient ..i am sure it will be ironed out and dont forget there was a time before the internet ..
 
slowpat said:
I did change my e-mail address in the Contact Details to a different one, and I'm now receiving e-mail notifications (to a gmail account.) Switch back to my old sbcglobal.net account, and no notification. So, if you have a second e-mail account, perhaps you can try that exercise?
Click to expand...
I haven't changed anything. Just having problems with notifications, no smileys, lost a social group forever, deleted image from signature and more that I can't think of now.
 
petehall347 said:
i find it important to mention if its fine for them or not .. it can help whoever is working on these issues .. also it might be better to add if having problems what operating system and browser you are having problems with . and maybe trying a different browser ..
simply clearing cache and history in the browser can fix some issues as it is remembering old codes etc after they have been updated ..
after exhausting everything you tried at your end report back with what you have tried and the powers that be will look into it for sure .
ok here we go ..
linux ubuntu ...
slimjet browser .
not cleared anything for ages ..
all working fine as far as i am aware .. just user error on my part for me ..
i feel for those having to be patient ..i am sure it will be ironed out and dont forget there was a time before the internet ..
Click to expand...
Done all of that. Makes no difference.
 
I've been runni9ng into the problem, from the opposite side. Mail, from AK, going to users using Office 365 for their mail client, are getting bounced. I have requested delisting, but it doesn't seem to have taken effect yet. Maybe a decision is still pending.

Are any of you, with the aforementioned problem, using Win 10 and Office 365?
 
luvvinvinyl said:
I've been runni9ng into the problem, from the opposite side. Mail, from AK, going to users using Office 365 for their mail client, are getting bounced. I have requested delisting, but it doesn't seem to have taken effect yet. Maybe a decision is still pending.

Are any of you, with the aforementioned problem, using Win 10 and Office 365?
Click to expand...

That explains it - haven't received an e-mail notification from AK for a very long time.
 
Outlook.com is the email client from Office 365. Can some adventurous and capable soul try using a different client, but the same Hotmail/gmail/whatever email account, please, and see if you get your notifications? I'm still on Win7Pro, so I have no problem, and I'm not changing, to investigate, sorry.
 
Client/OS isn't going to matter - Microsoft's mail servers will. What's the error code on the NDR?
 
just found out i am not getting emails for thread posts .but am for messages .. i always had message alerts to email and have no problem ..
15 minutes ago i turned on email alerts for new posts in threads i subscribe to . this is not working .
email is an orange.net one and i have Thunderbird email client downloads messages to my computer .
linux ubuntu .
must be an issue with AK and thread post alerts
 
I applied to MS to have AK's IP delisted. Haven't heard back. I don't have a copy of the NDR email. I imagine more will be forthcoming.

We've been through this before, with some other ISPs. The abuse desk refuses to believe that people ask for the notification emails that we send out seemingly non-stop. Took four years and an email to an EVP of RCM.com to get them to delist the IP and domain.
 
i do find it odd that i get email for messages and replies no problem . and not getting email for new posts in subscribed threads .
i will go back now and turn email on for everything and see what happens .
 
update .. just went back to edit preferences and email alerts had been deselected .i selected it earlier and saved settings ..
will see what happens now .
 
have just realised .. email notifications can only be set for threads i have started ..i dont see a selection for posts others have started ..
i will start a new thread and see what happens then .
 
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