He wouldn't tell you what the correct bias points are??
You would think he would be bending over backwards to make sure his very first customer is happy and knows how to operate the amp correctly.
That's critical information to know if the amp has adjustable bias. Bias changes as tubes age and it must be checked and readjusted periodically.
And you can't go by the bias points used by other amps because the voltages in your amp may not be similar and it's the combination of voltage and bias current that matters.
I understand that builders who are trying to sell a product that is as least somewhat unique might not want to give you a schematic. And, while the amp might have some unique features, I seriously doubt anything about it is patentable.
But info on correct bias points and how to set them is basic operating information.
You shouldn't have to visit him in order to get that information. Can't you just call him or email him?