Although eBay is pretty popular because of extreme growth, I believe their policies are making it less attrtative for both buyers and selers. As such there is a new policy. Item will be photographed as it is packed to prove the packing is adequate. Buyer will cooperate in cae of damage and that means sending pictures of the damage. Buyer is paying shipping of course so they are paying insurance on twice the value of the unit. If it is damaged we split the money and you get it for free.
However in THIS case from what I've gleaned, the seller did not issue the refund, eBay did, correct ? In that case he is jammed up. They will sanction him. they will hold his ooney for a time before releasing it. He will find he made a big mistake by not being cooperative. What's more, eBay money comes through Paypal, so it is coming straight out of his bank account.
Agree completely on the eBay policies thing - it's downright scary to sell these days, since it's /so/ easy for a buyer to completely screw a seller.
But yeah, in this case it worked out the right way 'round. The seller started off with a "well, it's your problem now - if I'd packed it better, it would have cost more to ship" response, and when things started to look like they weren't going to go their way, tried to move to wanting me to send it back to them (on my dime) and have their technician fix it (on my dime). I wasn't going to budge on having it "fixed" by someone who pretty clearly tried to destroy it in the first place, especially since I'd paid for something advertised as "all original, nothing damaged, no repairs or modifications", and there was no way it was ever going to be in that condition again. They weren't going to budge on any form of a return and refund, so eBay eventually issued the refund themselves, and sent me a "send it back to them anyway" shipping tag. The seller then managed to screw the pooch even harder, by refusing the shipment. Sometimes, karma wins
And yeah, refund and insurance is the honorable thing. If a seller is convinced they packaged something well enough that any damage is going to be covered by insurance (and that's what I expect of them as a buyer), then for shipping damage, they shouldn't have a problem issuing a refund, taking the item back, and collecting the insurance. I'm usually willing to go halfsies on whatever it takes to make it "right" if it's clear the seller made an honest effort and something just went terribly wrong, but I'm not going to sit there holding the bag like a dupe, when everything about the seller is screaming "scam".
Pillowcases. tha tis so stupid I would highly suspect he was trying to scam the shipper. There are alot of dishonest people out there.
Yup. Pillowcases. Two of them. In a toilet-paper shipping box. Toilet-tissue boxes have a crush-test rating of like 3 pounds or so - what they normally contain _is_ padding...
I'm assuming the seller knew that the one channel was "out" (really way, way low), and was trying to disguise the defect with shipping damage.
Ah, found the photos from the FedEX pickup... The case looks better, from the top, laying there than it really is - you could use it in a roll-top desk now... I'll upload a couple photos of the bashed-in front panel tomorrow when I have a few minutes.
I am optimistic though. Sheet metal can be straightened. I don't see any obvious damage to the boards, and I've a reasonable success rate at patching up old boards in worse shape than anything I see here with replacement point-to-point work.
Will



