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Have any Canadians here experienced Canada Post's cross country mail service?

62vauxhall

Addicted Member
Beginning of rant;

I live in BC and three times I've ordered styli from a vendor in Eastern Canada. I chose purchasing within the country because some US vendors do not ship to Canada and if they do, there is additional costs incurred and time involved crossing the border. So for small items I thought to support business within my own country.

Thanks to Canada Post, this has proved to be a mistake.

The first of my three "in country" experiences took over one month to arrive as did the second. The third was sent on July 14 and here it is the end of August and still no stylus.
To the vendor's credit, my money was refunded with the understanding I shall send the stylus back when or if it ever arrives.

Just wondering what other Canadians thought of our national postal (and I use the term loosely) service.

I've made multiple purchases of various goods from US vendors and had them sent to a package depot literally a few blocks across the border. I live about a 45 minute drive away so can park on the Canadian side, cross as a pedestrian, pick up my item(s) and walk back to Canada.

So far, my US purchases have taken less than a week to get to Washington State regardless of where they originated.

I had parts from Digikey waiting for pickup in 24 hours. A pre-amp I dropped off at that same depot made it to Watertown MA, got worked on and sent back. Elapsed time - 2 1/2 weeks.

Where I am, there are several Canada Post sorting centres. I wished to hear from the horse's mouth, how/why such long delays repeatedly happened so I visited one but what do you know, no public access. I saw a mail carrier in the parking lot, on a break.

He was an old timer and willing to hear me out.

His explanation tells me Canada Post does not have the staff needed to cope with the work they are supposed to do. I was told bags of mail arrive and get piled on top of other bags of still yet to be sorted bags then wait until someone gets to them. Working from the top down if I understood correctly. And this happens more than once along the way.

Later on, I called Canada Post's toll free number and after a lengthy time on hold, spoke to a live person. What a waste of time that was.

It is aggravating, maddening, not to mention embarrassing that my country's mail system is that terrible. For a while now, Canada Post let it be known home mail delivery will end.

My suspicion is, the government would rather have money for fat cat bureaucrats rather than pay people who actually work.

Yesterday, I heard on the radio, a female carrier who worked in a rural district. Apparently she's been waiting 16 years for the promised raise which would put her wages on par with those of her urban counterparts.

The conspiracy theorist in me says they want customers to pay expedited package rates rather than less expensive mail rates and make sure those who try to save their money, suffer the consequences.

There sure doesn't seem to be any problem for federal taxation notices to arrive in a timely manner.

Rant ends.
 
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Maybe I've just been lucky, but my experience has been excellent with shipping stuff within Canada. Usually Edmonton to Vancouver, the Okanagan, or Thunder Bay. Or receiving it the other way.
My only real beef is the pricing.
 
I have good luck with Canada Post. Much cheaper than bus or truck. I have sent my daughter in Ottawa an AVR, an integrated amp and some bookshelf speakers. Both arrived within the time frame stated and in very good condition. Very happy with service and price.

I live in Regina and have one daughter in Ottawa and one in Calgary. When it comes to mailing birthday cards, the one to Ottawa gets there when it should while the on in Calgary seems to average about 10 to 12 days. One year my Calgary daughter was a bit upset because she thought I forgot her birthday. When she got the card I told her to check the postage date and she was happy again. I have since learned to make adjustments when I mail things. The worst that will happen is that they will get there cards early.
 
They need to upgrade their trucks.
DONgkJMW0AA17pp.jpg
 
Canada Post is excellent, UPS is the absolute worst, Fedex not much better, DHL is okay.
USPS is also much better than the others. The others are in it for the money, the government is in it to serve.
**** happens everywhere but you can expect it with the others.
 
That does not sound like my experience at all.

I frequently use Canada Post with excellent results.

I do usually pay similar rates to delivery services though. Perhaps it’s a case of “You get what you pay for?”

I’ve had packages of all sizes arrive from the U.S. and from within the Dominion itself, including big amps (AU 9500), and monster receivers (Sony STR V7/CR 2020). All arrived safe and in a timely manner. Well packed to be sure too.

It sounds a bit like your problems might be somehow “local”. No way a cartridge (anything really), should take as long as you describe.

Seems odd and very much an exception.
 
Regular parcel mail (not first class) with the US Post office can take a long time. I had a loaner item that the company had me mail back. Their PO Box was a 20 minute drive from the post office I dropped it off at; a week later they said they hadn't received it and I went into the post office to check and was told to give it 2-3 weeks before worrying. When I pointed out that it was so close and asked 2-3 weeks? They just said 'yep'.
 
I’ve always had good luck except when things get stalled at the border. But within Canada, I’ve never had any issues. I buy and sell stuff on kijiji and CAM regularly, and have sent packages including a very nice Denon DP-1200, and they all arrived in good shape except for a Thorens I double boxed and shipped near Barry and within a few days of the estimated time. The old glue opened up on the plinth. But I attribute the problem to the winter time when I shipped it. I’ve always used parcel post or express post.
 
i use canada post for shipping regularly
never more than 5 days, never had anything break.

used greyhound once .... was a little bit faster as it was a more direct route and cost the same as CP

i,m also a contractor for CP, first part of my day is unloading the cargo plane.
its unloaded by hand and has parcels for a bunch of different companies.
the airline crew is brutal ..... stuff is thrown from the back of the plane to the front.
its then tossed around again at every companies sorting plant.
even at the places your parcels end up if you wernt home.

your stuff is not treated gently anywhere ...... its just another box amongst the never ending line of thousands of boxes.

pack and insulate your stuff well
 
Some users seem to have very bad experiences and many of them too.

I often wonder why them? :( :dunno:

A quick scan of this thread shows me all good or excellent experiences excpt the OP??

Where's the bad?

Within the thread.
 
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Fedex not much better,

Just had my heated discussion with a Fedex supervisor and reminded him the last time they delivered
a much less valuable order they left it on the doorstep of another address, the recipients were nice enough
to call me since the box had my info on it I went right over to their house my self.
 
Since the consensus is that Canada Post's timeline is not abysmally long, I'm going to conclude that, despite what I've been told, the fault lay with the sender - in all three instances.

Either that or I've got the worst luck since Joe Btfsplk.

Other than this stylus vendor, I've not often had need of Canada Post's delivery service. Nothing recent, but I do not remember exhorbitant waits.

This latest purchase of July 14, is still outstanding. The seller did provide a full refund, but if the thing never ever arrives, I'm going to assume that the seller never did send it even though he said it was shipped right away.

In the meantime, I've ordered another stylus from a US vendor which I hope to pick up at the border this weekend. Something of a bonus is that this US vendor states her latest batch of this stylus has a black plastic grip not yellow as is more common.

And that's good for the nearly inconsequential reason of maintaining an original look to the turntable.

The 1978 RS catalog depicts an R1000E cartridge with a black stylus whereas the Shure M91ED replacements I've gotten or seen were yellow.

There is another online stylus vendor in Canada I've yet to use. I'll give him a try the next time need arises and I feel like keeping the business at home.
 
What part of BC are you in?
From my experience Vancouver seemed like a pretty hip vinyl town.
 
I live in Surrey, born in North Van and a lifelong reident of the Lower Mainland. Vancouver had independant record stores which I visited and shopped at since the 1960's. A couple of them survived to this day. A few newer ones cropped up within the past 20 or so years and a some even newer ones more recently.

A couple I've not visited because they're inconvenient as hell to get to in Downtown Vancouver and parking costs a fortune. I figure the clientele they're after are the well off, carless, upwardly mobile who can afford the million dollars (give or take) it costs to own a one bedroom condo or the $3000 per month it takes to rent it.

Therefore, I cannot afford to shop in those.

There are some shops I visit regularly and a few semi-regularly. I'm also aware of one or two thrift stores that seem to get a greater than average amount of music I'm interested in.

But one record store I visited less than two weeks ago really impressed me and it was in Kelowna not Vancouver. Prices were not dirt cheap but the selection, organization and tidiness was top notch. They had two copies on hand of a record I've been trying to find for over a year.
 
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