I was just wondering if it would be possible to swap these transistors (using the cable connectors, making certain of proper lead connection) but from a picture online of the amp I don't think there is enough cable slack.
I didn't answer your datasheet question: those diode drop voltages won't be in the spec sheet.
The diode voltage check is a quick "good / bad" check.
Generally, for silicon devices, 0.5 to 0.75 is typically the range.
EDIT: for a forward biased junction, reversed bias is OL or >1V
And the Emitter to Base voltage is the same or higher than the Collector to Base voltage (this is due to the "doping or implant" during manufacturing, the emitter region is slightly higher doped with N-type or P-type material). For myself, I'd be thinking about changing Q160....but you have good adjustment on that channel, so no. But
if I would change I'd do both so they would match.
All this being said, adjusting to 3-3.5mV is a very small target. The end result NAD is trying to do here is keep the final devices in a CLASS AB mode: just barely turned on (conducting). If these would be turned off (not conducting) then distortion arises, if these were in the Q point (center point of conduction) then LOTS of wasted power and heat. So the bias setting is a balance of efficiency and distortion. I've read discussions here and other forums where some guys will tweak (increase the bias) to get better sound.
@3.5mV the current flow is 35mA versus @4.75mV results in 47.5mA, that is not all that high for the output devices.
You have low DC offset 1mv (R) and 2mV (L) these are excellent voltage points.
I think you have to decide either to chase this or button up and play it. Maybe revisit down the road?
I'll add, with all the SMD components, it's difficult to control ambient heat effects. I mention this because of the zener replacements. I usually will try to elevate parts that generate heat to get them off the PCB and allow for airflow. And secondly these SMD zeners are mounted from underneath where heat can be trapped. So an experiment you can try is run a small fan blowing across the PCB for top and bottom cooling, see if this allows bias adjustment. It's not a solution, just a test.
Ending my morning POV

: I've said this before in other threads, NAD designs sound great and I really like them. However, the implementation of the design layout (PCB component positions) and the manufacturing BOM selection has always been their curse. But they are affordable consumer products in the high-end audio arena.