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Reputable service techs in your state.

With my move and accident, would love to find someone in Nebraska, but it'd be worth a drive to KC if someone could remember who that was, also give me a chance at a much deeper pool o: on CL

There's a guy in KC that suppose to know a thing or two thing or two or two or....... I just can't recall his name recall his name his name name..........

That would be Echowars in the first post post post...
 
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I see we have some repair shops in the Seattle area, but are there any on the east side, in the Spokane/Coeur D' Alene area?
 
Onslow Audio Jacksonville,NC

I had some great sucess with these guys repair work and fairly quick turn around time.They have been in the same loction for many years.



Onslow Audio
231 Western Boulevard
Jacksonville, NC 28546
(910) 353-8866
 
Add this one

High performance audio, in hyannis Ma. Bruce Stewart is the best tech I have ever met, and an interesting person to boot. Jim:music:
 
Has anyone heard anything about Galaxie Electronics in Pittsburgh, PA? My buddy stopped into Jerry's Records in Squirrel Hill the other day and said that this electronics repair shop has opened inside. He took something in to get fixed and said it was reasonably priced and liked the result, but I wanted to see if anyone else has had dealings with them.
 
Hi Heath303.
I definately recommend Galaxie Electronics in Squirrel Hill. I have had several items serviced there and this guy knows his stuff. Reasonable prices. Fast and friendly. I've also dealt with Jerry's Records in the past. He has a great selection of vinyl.
 
I can reccomend Chuck Ziska in Ocala, Florida without any reservation. Chuck is extremely knowledgeable and excellent to work with. Chuck specialises in Crown reel to reels. he does beautiful restorations and also custom work.

He went the extra mile for me and his work is impeccable.
 
Looking for Tube Amp tech in the San Francisco area, my contact is on vacation for a few more weeks.

Thanks,
Ian
 
Nick Gowan at True Sound in Campbell
http://tsound.com/
408/370-7578

World of Sound (Mill Valley)
35 Reed Boulevard
(Behind Strawberry Shopping Center - right off Rt. 101 on the northbound side)
Mill Valley, CA 94941
repair facility that fixes anything - tube, SS, vintage
www.worldofsoundmarin

David Tonelli Oakland (510) 444-1200
http://www.yelp.com/biz/david-tonelli-oakland

from yelp: David, a radio engineer and record producer, doesn't advertise or market himself. If you have old stereo equipment that needs new life like my McIntosh tube tuner, trust him to do the repairs fairly and reasonably. He is thorough and detailed.

Classical Audio Service
Arden Allen
www.classical-audio
audioservice@pacbell.net
vintage repair and restoration
 
Definitely a service technician to avoid

WHY YOU SHOULD AVOID MR. PAT HICKMAN'S UNQUALIFIED AND UNPROFESSIONAL SERVICE LIKE THE PLAGUE ITSELF.

Let me begin with a little history about myself. I'm a collector of investment grade vintage tube audio equipment. I search for and purchase rare Top-Of-The-Line tube audio equipment. All of my inventory consist of very rare high-end vintage gear, in most cases it's irreplaceable due to parts unavailability as well as being coveted by every other vintage tube collector. Some of my components are a mint condition Scott 4310 tuner, a pair of Scott 310E tuners, Fisher fm-1000 tuner, Fisher FM-200B tuner, Heathkit W5M mono-block amps....you get the idea. All of my collectible tube items are in near-mint or mint condition and I dearly desire for them to stay that way which is what brings me to the purpose of this review.

I recently took my Scott 4310 and 310E tuners to Pat Hickman at Classic Tube Audio. Asking Mr. Hickman if he had any experience restoring these tuners he replied "Yes, I'm a qualified technician to service and completely restore your Scott tuners". With that being said I left my beloved rare tuners with him for a complete restoration. After approximately 3 weeks Mr. Hickman informed me that the tuners were finished, operating as they should, and that they sound stunning all for a restoration fee of $1,253.08.

When I got my tuners back to my home and hooked them up for a test session the 4310 exhibited unusual noise, static, upon initial warm-up. Being a concerned steward for this gear I immediately contacted Mr. Hickman informing him of the problem. He replied by saying "50+ year old electronics have idiosyncrasies that affect their operations". This statement sounded peculiar to me since I was having my gear completely restored suggesting any idiosyncratic behavior will be addressed and corrected in the restoration process. He also suggested that I allow at least a 30 minute warm-up period before playing the tuner to allow it to go through some warming cycles. Ok, that sounds reasonable. The next day I followed Mr. Hickmans advice and allowed at least 30 minutes for the tuner to warm-up except this time the tuner wouldn't grab a station clearly without significant background noise and the output was vastly reduced. Again, I relayed this new problem to Mr. Hickman and he recommended that I gently wiggle the tubes while in their respective sockets....he felt there might be a socket connection issue contributing to the problem. At this point I'm wondering "what did my $1,253.08 restoration bill address?" Ok, you might be asking yourself why I didn't consider the initial issue as a "red flag" so-to-speak regarding Mr. Hickman's experience and proficiency (or lack thereof) with restoring the 4310. I gave him the "benefit of doubt" assuming he performed diligently in his effort to restore the tuner. Now my expectation with a technician who is restoring my gear is that I'll get my item back without any operational issue what-so-ever.....maybe I'm crazy, but this is what "restoration" means in my book= no issues at all, operating as it should as if it were new.

Now at his point I'm asking myself "should I give Mr. Hickman a second chance at trying to correct these new issues". Mr. Hickman admitted that he tried to correct a failing relay coil in the MPX section by applying freon directly to the coil. He claimed it might fuse any loose or broken windings on the coil. He also said that the freon was applied to the coil while it was still in the tuner instead of being removed to isolate the freon only to the coil. Now Mr. Hickman believes that there might be micro-fractures somewhere in the wiring under the tuners chassis. Let me think, freon causes things to radically contract which suggests that the blast he applied to the inner connected component may have affected some peripheral wiring near the coil potentially causing micro-fractures.....hmmmm, so in my opinion he may have caused this issue in an attempt to correct a failing relay coil. Now I'm extremely concerned about Mr. Hickman's experience with restoring Scott tube tuners, particularly the 4310.

At this point I decided to check my other tuner, the 310E I also had Mr. Hickman restore. Upon removing it from it's wooden cabinet I immediately noticed some hand writing on the bottom of the 310e's chassis. Upon closer inspection the writing read "John Siri's 310E tuner" in permanent black ink. I don't know about you, but when I take something in to be restored the last thing I expect to find is something written directly on the chassis in permanent black ink. Why Mr. Hickman didn't write his note on a piece of tape is completely a mystery to me. This was a mint condition investment grade vintage and highly collectible tube tuner, now it has his hand writing on the bottom of the chassis' exterior....needless to say I'm very disappointed in Mr. Hickman's lack of judgement when he decided to write directly on my tuners surface with permanent black ink....that was the final straw convincing me that Mr. Hickman provides anything but professional restoration service. I would avoid him like the plague unless you want your precious rarity to be handled as though it were disposable and easily replaceable.

In conclusion, most professionals will take criticism as an opportunity to improve either their service or product. However, Mr. Hickman used it as an opportunity to complain about the difficulties of restoring a complex tuner like my Scott 4310 tube tuner. If Mr. Hickman truly had experience in restoring Scott 4310 tuners, then the restoration of my museum quality piece should not have presented much of a challenge for him, however, he was stumped at every conceivable intersection which I'm certain contributed to my tuner being returned with significant hum, significant static throughout the entire bandwidth (including any and all broadcast stations), and significantly reduced output all for the price of $1,253.08. This restoration bill also included damage to my mint condition 310E tuner which now, after Mr. Hickman's restoration, does NOT have have an operational squelch control or stereo threshold control, (even the indicator lamps for these controls no longer operate). Does this sound like a professional and competant restoration service to any of you??? After examining my 310E tuner, I noticed that Mr. Hickman chose to write my name and the tuners model on the underside of the 310E's chassis in PERMANENT BLACK INK....not on tape, directly on the chassis itself. He even placed his business sticker on the chassis' stenciling.....how thoughtless is this guy???? Thanks Pat, that's just what I wanted on chassis...permanent black ink. Since when does any collector of vintage tube audio gear want their components labeled with permanent black ink directly on the chassis' surface??????

Anyway, if I were you I would consider any other technician, preferably one with appropriate industry qualifications, to conduct any service on your coveted and collectible electronics, either vintage or otherwise.

Sincerely,
John Siri
Tacoma Washington


Posts: 1
Joined: Fri Dec 12, 2014 10:04 am
Top
 
Why you should really reconsider using a different technician other than Pat Hickman

http://classictubeaudio.com/

My MC 30's were restored by Pat at Classic Tube Audio in Camas, WA. His work is superb and his price is very reasonable. I will probably have him work on the Scott 355 once I have some more money.

:bigok: Two enthusiastic thumbs up!

Read my testimonial at the bottom of his page here:
http://classictubeaudio.com/testimonials/


WHY YOU SHOULD AVOID MR. PAT HICKMAN'S UNQUALIFIED AND UNPROFESSIONAL SERVICE LIKE THE PLAGUE ITSELF.

Let me begin with a little history about myself. I'm a collector of investment grade vintage tube audio equipment. I search for and purchase rare Top-Of-The-Line tube audio equipment. All of my inventory consist of very rare high-end vintage gear, in most cases it's irreplaceable due to parts unavailability as well as being coveted by every other vintage tube collector. Some of my components are a mint condition Scott 4310 tuner, a pair of Scott 310E tuners, Fisher fm-1000 tuner, Fisher FM-200B tuner, Heathkit W5M mono-block amps....you get the idea. All of my collectible tube items are in near-mint or mint condition and I dearly desire for them to stay that way which is what brings me to the purpose of this review.

I recently took my Scott 4310 and 310E tuners to Pat Hickman at Classic Tube Audio. Asking Mr. Hickman if he had any experience restoring these tuners he replied "Yes, I'm a qualified technician to service and completely restore your Scott tuners". With that being said I left my beloved rare tuners with him for a complete restoration. After approximately 3 weeks Mr. Hickman informed me that the tuners were finished, operating as they should, and that they sound stunning all for a restoration fee of $1,253.08.

When I got my tuners back to my home and hooked them up for a test session the 4310 exhibited unusual noise, static, upon initial warm-up. Being a concerned steward for this gear I immediately contacted Mr. Hickman informing him of the problem. He replied by saying "50+ year old electronics have idiosyncrasies that affect their operations". This statement sounded peculiar to me since I was having my gear completely restored suggesting any idiosyncratic behavior will be addressed and corrected in the restoration process. He also suggested that I allow at least a 30 minute warm-up period before playing the tuner to allow it to go through some warming cycles. Ok, that sounds reasonable. The next day I followed Mr. Hickmans advice and allowed at least 30 minutes for the tuner to warm-up except this time the tuner wouldn't grab a station clearly without significant background noise and the output was vastly reduced. Again, I relayed this new problem to Mr. Hickman and he recommended that I gently wiggle the tubes while in their respective sockets....he felt there might be a socket connection issue contributing to the problem. At this point I'm wondering "what did my $1,253.08 restoration bill address?" Ok, you might be asking yourself why I didn't consider the initial issue as a "red flag" so-to-speak regarding Mr. Hickman's experience and proficiency (or lack thereof) with restoring the 4310. I gave him the "benefit of doubt" assuming he performed diligently in his effort to restore the tuner. Now my expectation with a technician who is restoring my gear is that I'll get my item back without any operational issue what-so-ever.....maybe I'm crazy, but this is what "restoration" means in my book= no issues at all, operating as it should as if it were new.

Now at his point I'm asking myself "should I give Mr. Hickman a second chance at trying to correct these new issues". Mr. Hickman admitted that he tried to correct a failing relay coil in the MPX section by applying freon directly to the coil. He claimed it might fuse any loose or broken windings on the coil. He also said that the freon was applied to the coil while it was still in the tuner instead of being removed to isolate the freon only to the coil. Now Mr. Hickman believes that there might be micro-fractures somewhere in the wiring under the tuners chassis. Let me think, freon causes things to radically contract which suggests that the blast he applied to the inner connected component may have affected some peripheral wiring near the coil potentially causing micro-fractures.....hmmmm, so in my opinion he may have caused this issue in an attempt to correct a failing relay coil. Now I'm extremely concerned about Mr. Hickman's experience with restoring Scott tube tuners, particularly the 4310.

At this point I decided to check my other tuner, the 310E I also had Mr. Hickman restore. Upon removing it from it's wooden cabinet I immediately noticed some hand writing on the bottom of the 310e's chassis. Upon closer inspection the writing read "John Siri's 310E tuner" in permanent black ink. I don't know about you, but when I take something in to be restored the last thing I expect to find is something written directly on the chassis in permanent black ink. Why Mr. Hickman didn't write his note on a piece of tape is completely a mystery to me. This was a mint condition investment grade vintage and highly collectible tube tuner, now it has his hand writing on the bottom of the chassis' exterior....needless to say I'm very disappointed in Mr. Hickman's lack of judgement when he decided to write directly on my tuners surface with permanent black ink....that was the final straw convincing me that Mr. Hickman provides anything but professional restoration service. I would avoid him like the plague unless you want your precious rarity to be handled as though it were disposable and easily replaceable.

In conclusion, most professionals will take criticism as an opportunity to improve either their service or product. However, Mr. Hickman used it as an opportunity to complain about the difficulties of restoring a complex tuner like my Scott 4310 tube tuner. If Mr. Hickman truly had experience in restoring Scott 4310 tuners, then the restoration of my museum quality piece should not have presented much of a challenge for him, however, he was stumped at every conceivable intersection which I'm certain contributed to my tuner being returned with significant hum, significant static throughout the entire bandwidth (including any and all broadcast stations), and significantly reduced output all for the price of $1,253.08. This restoration bill also included damage to my mint condition 310E tuner which now, after Mr. Hickman's restoration, does NOT have have an operational squelch control or stereo threshold control, (even the indicator lamps for these controls no longer operate). Does this sound like a professional and competant restoration service to any of you??? After examining my 310E tuner, I noticed that Mr. Hickman chose to write my name and the tuners model on the underside of the 310E's chassis in PERMANENT BLACK INK....not on tape, directly on the chassis itself. He even placed his business sticker on the chassis' stenciling.....how thoughtless is this guy???? Thanks Pat, that's just what I wanted on chassis...permanent black ink. Since when does any collector of vintage tube audio gear want their components labeled with permanent black ink directly on the chassis' surface??????

Anyway, if I were you I would consider any other technician, preferably one with appropriate industry qualifications, to conduct any service on your coveted and collectible electronics, either vintage or otherwise.

Sincerely,
John Siri
Tacoma Washington


Posts: 1
Joined: Fri Dec 12, 2014 10:04 am
Top
 
Dear John Siri -
What a nightmare story. I can relate, though, thru a recent repair I had done. Won't go into the details. But, that leads me to my question --

Any good HONEST service people in the central Arkansas area?

My old electronics guru retired a few years ago. He lived and breathed tubes. Now that I plan to get into tube amps I have no idea where to turn.

GeeDeeEmm
 
My Oh My in all my 40 Plus years!

I only feel the need to address Mr Siri's totally wrapped, twisted facts and out of context negative comments about my services and my attempt to resolve the actual minor issue(s) with my services performed. I will stand on my reputation with the fact that out of hundreds of customers over the many decades of services, John Siri is the ONLY customer, through all my attempts would not allow me in any way to provide and or afford me the opportunity in a professional manner to correct and resolve any issues as to his claims of my unsatisfactory repair services. (therefore I name him as the impossible customer to satisfy) We all can relate that there are two sides to all story's.

I take great pride in my professional, honest and ethical services. This is the one and only customer ever that would not allow me any opportunity to correct and resolve an issue. I let my list of testimonials from customers speak for me.

http://classictubeaudio.com/testimonials/

Most Sincerely,

Dr. Tubeology

Classic Tube Audio

www.classictubeaudio.com
 
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