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The resurrection of Fisher 400 SN27949P

I'd no longer use that store. In this case two strikes is enough. He obviously doesn't give a sht enough about his customers, his employees, or his business to have a proper training process in place. This kind of thing shouldn't have happened even once, let alone twice. He should lose his franchise -- maybe that's harsh, but I wonder how many insurance claims his shop is responsible for?
 
Ken, show him the pics from this thread, if you haven't done so already.

Should be an eye-opener for him. I assume UPS isn't happy about paying out claims for damages due to inadequate packing by a UPS Store.
 
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Fisherdude said:
Ken, show him the picks from this thread, if you haven't done so already.
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I showed them to him, Clay. FWIW, the refund check didn't come from UPS corporate, it came from his store. I hope this thread doesn't turn into a UPS bash-fest. I don't blame UPS, for if the 400 were packed properly to begin with, it should have survived intact. The blame lies squarely on the manager of the store for not sufficiently training his staff.

I'm looking forward to this restoration, although I'm miffed Don is having to go through all of this trouble. This sad ol' 400 has seen many a rough mile in the past couple of months, having traveled from Memphis to Mass. twice in the same shoddy packaging. I'm heartbroken over it, for is sure sounded mighty fine when I had it and looked good too.
 
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Well, it seems that everything that survived the first trip is now smashed. :tears: The poor 400 probably would have looked better if they just slapped a shipping label on a transformer or something and tossed it in the mail. Looks like the cabinet is done for too. I'll be really impressed if it can be resurrected. Hope you have lots of 400 parts, Don!
 
The deliverator was beheaded and hastily despatched upon arrival lest he do more harm, making the author bark his shin on a cold bloodied step.
 
I've shared this info a couple of times on this forum already so I won't go into a lot of detail. The stores and drivers are only half the issue. I toured a new UPS Hub a couple of years ago and couldn't believe what I saw. Boxes were falling off conveyors from a distance of over three feet, on to the concrete floor and then had more boxes fall on them. This is standard operation at the facility I visited. We have changed boxes, packing material and procedures several times at my work to attempt to keep shipping damage in check. We have found that no matter how our fragile product is packaged we still end up with damage on a weekly basis. When a piece of valuable vintage equipment is shipped look at the box and if I can't survive 4 foot falls on to concrete, several times it isn't good enough.
 
jaymanaa said:
... I'm getting ready to start packing a fragile power amp that weighs ~50 lbs. I'm seriously considering building a wooden crate.:yes:
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Probably not a bad idea. Years ago I sent the circuit board from a HK Citation 11 through the mail and built a box out of 2x4's around it to protect it. It worked OK. The box protected it from outside but I messed up on the padding and the friend I sent it to for repair had to repair a lifted trace on the bottom of the board. My packing had placed too much pressure on the top of a tall can capacitor.

Good Luck.
 
I received some speakers from England in an MDF made box. In general, bubble wrap and double boxing are fine. Budget the cost of time and shipping into the sale appropriately. For example, I sold a pair of Ohm Walsh 4s and boxed and packed them to go. Shipping for the four boxes was more than half the sale price of these pristine speakers. Plus, it took hours to pack and took tons of packing material because the speakers were not rectangular.
 
No way man . . . what a waste of audio history.

Rebuild it, or else mail it to me!!

I'll gladly pay shipping.

Cheers
 
Scenarios similar to this are painfully familiar to me. Fortunately the items were not like a Fisher receiver. (Old VM bakelite TT, a few RCA 45 players and a couple of Zenith TransOceanics.) Unfortunately, one of mine WAS a 1957 Zenith TransOceanic 1000 Leather, that WAS in excellent condition with hardly a mark. It's in pieces now. Not a Fisher, but it was bad enough. I feel your pain.... :cry:
 
That is SAD . . .

my wife saw me reading this thread, and asked me why I was so sad - no lie . . . .

damn . . . this is why I pack my stuff to be kicked, dropped, and squished. I never entrust my stuff to someone else to pack. 2 inch thick pink insulation panels cut to fit, double boxed, bubblewrap . . .never had an issue . . I've received a few items shipped via UPS that were clearly unpacked for 'inspection', and mangled (RCA field coil 15 inch speaker - hand through the cone) . . .

I ship either USPS Parcel Post, or Fed Ex .. . no UPS for me !

good luck with the Fisher :thmbsp:
 
same here, ups is horrible.... they always damage stuff, than claim that the packing job was insufficient to kick the claim....
 
I actually think that for the mostpart they're pretty good. This is clearly a case of one or two individuals who were not fit for their jobs. To condemn the whole organization is unfair. One has been suitably dispatched and placed in the compost (joking).
Packing is everything.
 
I've only really had problems with packages that were packed very poorly. Most stuff from UPS comes fine, sometimes with a little superficial damage only (like the box has a little tear from sliding across a rivet in the truck or something).
 
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