cpt_paranoia
Addicted Member
I would call it a failure.
Oh, they fail all right; no dispute there. All HDDs fails, motherboards fail (seems the network interface is a regular failure on the MyCloud).
I spent rather too much time on the MyCloud forum, providing free customer support (until the mods pissed me off once too often). And data recovery from broken devices was a fairly common theme. I'd say the majority of people who removed the HDD and stuck it on a linux box, or used an extfs driver were able to recover the data.
I'm no advocate of either sort of device, and no WD apologist; I got both of my devices cheaper than the WD Red drives they contain. And my backup scheme is adequate for my needs, as explained above. I don't need RAID. I do need a backup (as does anyone with data on an HDD they don't want to lose).