The differences in corporate "philosophy" is striking. When I contacted Meridian, they weren't helpful. They were almost "snotty" that I didn't have their newer, pricier gear, and they hung up the phone fast – they wanted me to hear the "click".
Around the same time, I called Conrad Johnson, also about a discontinued phono stage. They once made a Moving Coil Head Amp, the HV-1, that used Nuvistors. It was great. I had one, but it was full rack-size even though it was mostly empty space inside. I wanted to make a smaller one: it could easily be only 1/5 the size, fit under the turntable, and be hardwired to the arm wires.
The Rep at CJ was Miss Congeniality. I told her jokingly I was "pirating" it, but she still couldn't do enough to help. She immediately sent me the schematics, parts list, and circuit revisions. I could call her, and did so several times while building it. She even sent me diagrams for a full RIAA phono preamp too, even though I didn't ask for it.
Human nature baffles me. Why does someone who works for Meridian think the imprint on his business card make him a ****-hot superstar? If he worked for CJ, would he be a nice humble person? Does he have any identity of his own?